Operations & Project Coordinator
Job Title: Operations & Project Coordinator
Location: Remote, LATAM
Working hours: Monday to Friday, 9 AM to 5 PM PST
About the Company:
Our client is a neuroscience-based technology company dedicated to revolutionizing health behavior change through a positive, iterative approach to habit formation. Their technology empowers individuals to test-drive evidence-based healthy habits, removing the guesswork and fostering an "unstoppable" mindset where "no fail, only practice and iteration." As a 100% remote team with headquarters on a retreat in the Santa Cruz mountains, Fresh Tri cultivates an inclusive work culture that prioritizes belonging, personal growth, and continuous learning.
About the Role:
This role blends hands-on operations and administrative support with project coordination across marketing and sales. You’ll be a key partner in keeping teams organized, initiatives moving forward, and day-to-day operations running smoothly.
Key Responsibilities
Operations & Administrative Support (50%)
Provide day-to-day administrative and operational support across teams
Administrative product support responsibilities like customer support requests, monitoring platform feeds, and daily engagement in platforms.
Support team administration, including scheduling team meetings and coordinating logistics
Track out-of-office schedules and manage coverage communications
Maintain and oversee the company calendar, including holidays, birthdays, and anniversaries
Coordinate travel logistics such as flights, ground transportation, hotels, and dining reservations
Partner with a local personal assistant to coordinate hosting at HQ and related logistics
Misc. operations project support such as subscriptions and software license tracking, invoice and contract support, and other basic digital “housekeeping” items.
Conduct research projects as needed for varied initiatives
Provide executive administrative support, such as calendar management and scheduling for key leadership roles.
Project Management & Marketing / Sales Support (50%)
Serve as project coordinator for marketing- and sales-led initiatives
Create, own, and maintain project plans for marketing campaigns and sales projects
Translate marketing and sales needs into actionable project plans, timelines, and task lists
Track tasks, follow up on calls to action (CTAs), and help ensure projects move forward on schedule
Project-manage client-specific initiatives such as slide deck creation for client presentations
Support planning and execution of client-facing events (virtual and in-person)
Manage event details such as schedules, vendor coordination, booth ordering, and logistics
Collaborate cross-functionally with marketing, sales, operations, and leadership to support successful project delivery
Skills & Qualifications
Fluent English speaker with clear written and verbal communication skills
Experience working for a US-based company before, ideally in a startup environment
Strong organizational skills with the ability to manage multiple priorities simultaneously
Comfort working in task- and project-management tools (e.g., Teamwork or similar platforms such as Asana)
High attention to detail and follow-through
Ability to track tasks, deadlines, and dependencies across multiple projects
Strong administrative and scheduling skills, including calendar and meeting coordination
Basic understanding of marketing and sales workflows (or eagerness to learn)
Ability to handle sensitive or time-critical information with discretion
Proactive, reliable, and comfortable asking questions when priorities are unclear
Collaborative attitude with the ability to work across teams and roles Adaptable and comfortable in a fast-paced, evolving environment
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