People Manager
The UBDS group is seeking a proactive and development-focused People Manager to support colleagues within the Delivery Centre.
This role is ideally suited to an early to mid-career People professional (up to five years’ experience) who is passionate about people development, confident managing day-to-day people matters, and motivated by building high-performing, engaged teams. It is a hands-on, operational role for someone who enjoys being close to the business and making a tangible difference to the colleague experience.
Working within a matrix environment, the People Manager will act as the direct line manager for designated colleagues, partnering closely with Engagement Leads (project delivery) and Capability Champions (technical and functional leadership) to ensure joined-up, consistent leadership.
This is not a strategic or executive-level position; it is a delivery-focused role for someone who wants to grow their career in People Management while actively shaping performance, development and culture on the ground.
Key Responsibilities
Direct Line Management & Development
- Act as the direct line manager for Delivery Centre colleagues, with accountability for performance, wellbeing and development.
- Hold regular 1:1 meetings focused on feedback, growth, engagement and support.
- Set clear, measurable objectives and review progress consistently.
- Support colleagues in identifying strengths, development areas and career ambitions.
- Partner with Engagement Leads and Capability Champions to ensure alignment across project delivery, technical capability and people priorities.
Early Careers & Growth Focus
- Take an active interest in developing early-career and mid-level professionals within Delivery.
- Encourage a coaching-led approach to performance and progression.
- Identify development opportunities, stretch assignments and learning pathways in partnership with the wider People Team.
- Contribute practical insight into talent discussions and capability development.
Onboarding & Colleague Experience
- Support onboarding for colleagues in Manchester and London, ensuring a structured and welcoming experience.
- Provide clarity on expectations, ways of working and how the matrix model operates in practice.
- Conduct structured check-ins during the first months of employment to reinforce engagement and performance alignment.
Performance & People Operations
- Manage probation reviews, performance conversations and absence processes in line with internal policy and UK employment legislation.
- Apply Advisory, Conciliation and Arbitration Service (ACAS) principles appropriately in day-to-day people management.
- Escalate complex employee relations matters to senior People colleagues where required.
- Maintain accurate documentation and ensure compliance with People processes and systems (e.g. Human Resources Information System (HRIS)).
Engagement & Culture
- Act as a visible and approachable People representative within the Delivery Centre.
- Support engagement initiatives and contribute to a positive, inclusive and high-performance culture.
- Encourage open dialogue and feedback, ensuring colleagues feel heard and supported.
Role Requirements
Experience
- Up to five years’ experience in a People, Human Resources (HR), or line management role with direct responsibility for managing individuals.
- Demonstrable experience handling performance conversations, probation processes and employee development discussions.
- Experience in a professional services, consulting or delivery-led environment desirable.
- Experience operating within a matrix structure advantageous.
- Familiarity with a Human Resources Information System (HRIS), ideally BambooHR.
Qualifications
- CIPD Level 3 or Level 5 qualification (or working towards) desirable.
- Degree-level education advantageous but not essential.
Skills & Competencies
- Passion for people development and coaching.
- Confident, fair and balanced in handling both supportive and challenging conversations.
- Strong interpersonal and communication skills.
- Good working knowledge of UK employment law and ACAS guidance in practice.
- Organised, proactive and comfortable working in a fast-paced environment.
- High emotional intelligence and ability to build trust with colleagues at all levels.
Benefits
Why people choose to grow their careers at UBDS Group
Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development. At UBDS Group, employees are given unique opportunities to work on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth. The Group’s culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability.
UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients. This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence.
Employee Benefits
- Training – All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more
- Private medical cover for you and your spouse/partner, offered via Vitality
- Discretionary bonus based on a blend of personal and company performance
- Holiday – You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays
- Electric Vehicle leasing with salary sacrifice
- Contributed Pension Scheme
- Death in service cover
About UBDS Group
At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society.
Equal Opportunities
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.