Test Manager
UBDS Group is seeking an experienced Test Manager to lead testing strategy, governance, and assurance across complex IT programmes. This role is suited to a senior testing professional who can operate independently, influence senior stakeholders, and ensure high-quality delivery across multiple testing phases without direct line management responsibility.
Key Responsibilities
- Own and define the overall test strategy, ensuring alignment with programme objectives and delivery timelines
- Establish and maintain test governance frameworks, including reporting, risk management, and quality assurance
- Oversee delivery across functional, non-functional, and User Acceptance Testing (UAT) phases
- Provide independent assurance on testing outcomes, readiness, and risks to senior stakeholders
- Coordinate with delivery teams, suppliers, and business stakeholders to ensure effective test planning and execution
- Operate in a matrix environment, influencing testers and delivery teams without direct line management
- Support defect management, test reporting, and quality metrics to drive informed decision-making
- Contribute to transition to live, including readiness assessments and BAU acceptance
- Support testing approaches for ServiceNow implementations and integrations, ensuring platform quality and performance
- Incorporate and assure testing of AI-enabled solutions, including validation of models, outputs, and associated risks
Requirements
Skills & Experience
Essential
- Proven experience as a Senior Test Manager on complex IT programmes
- Demonstrated ownership of test strategy and governance
- Strong experience across:
- Functional testing
- Non-functional testing (e.g. performance, security)
- User Acceptance Testing (UAT)
- Ability to operate effectively without direct line management of testers
- Strong stakeholder management, with the ability to provide credible assurance at senior levels
- Experience testing ServiceNow platforms, including workflows, integrations, and releases
- Exposure to or experience in testing AI/ML-driven solutions, including understanding of risks, validation approaches, and ethical considerations
Desirable
- Experience working in the public sector or regulated environments
- Familiarity with service-based and platform-based testing approaches
- Experience supporting transition to live / BAU acceptance
- Experience with automated testing tools and frameworks relevant to ServiceNow or AI-enabled systems
Benefits
Why people choose to grow their careers at UBDS Group
Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development. At UBDS Group, employees are given unique opportunities to work on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth. The Group’s culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability.
UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients. This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence.
Employee Benefits
- Training – All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more
- Private medical cover for you and your spouse/partner, offered via Vitality
- Discretionary bonus based on a blend of personal and company performance
- Holiday – You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays
- Electric Vehicle leasing with salary sacrifice
- Contributed Pension Scheme
- Death in service cover
About UBDS Group
At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society.
Equal Opportunities
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.