People Operations Generalist
$80k - $95k USD
Who We Are
Nava is on a mission to #fixhealthcare. Nearly 160M Americans rely on their employers for healthcare — yet the system is broken, bloated, and dominated by incumbents who resist change. Nava fuses deep benefits expertise with cutting-edge technology to deliver a modern, transparent, and affordable healthcare experience.
Founded by seasoned entrepreneurs and backed by leading investors, Nava is one of the fastest-growing benefits brokerages in the country. We’re the first to combine brokerage know-how with proprietary tech like HQ: our AI-powered benefits platform, designed to help HR teams take control of renewals, simplify strategy, eliminate spreadsheet chaos, and empower employees to navigate their benefits with ease.
In a $50B industry hungry for change, Nava is built to win — lowering costs for employers, delighting employees, and reshaping how healthcare works for millions of Americans.
People Ops Generalist
Why This Role Matters
We’re looking for a People Ops Generalist to be the backbone of our employee experience—keeping the day-to-day people operations running smoothly while helping us build thoughtful, scalable programs as we grow. This role sits at the intersection of operations, compliance, and culture, and is ideal for someone who loves details and cares deeply about creating a great employee experience.
You’ll partner closely with People Ops leadership, Finance, and external vendors to ensure our systems, processes, and programs are compliant, efficient, and people-first.
This is a remote role (must be U.S. based), that will report to the Sr. Director of People Operations.
Key Responsibilities:
Onboarding & Offboarding
Own end-to-end new hire onboarding and orientation
Coordinate technology and system setup for new hires
Conduct 30/60/90-day new hire check-ins
Coordinate offboarding and exit logistics (equipment return, systems access, final pay)
Conduct exit interviews and report on trends and feedback
Performance, Development & Growth
Support learning and development programs
Assist with performance review cycles and ongoing feedback processes
Employee Engagement & Culture
Administer employee engagement surveys and analyze results
Support diversity, equity, and inclusion initiatives, including surveys and goal tracking
Coordinate monthly team events and programs (e.g., Spacewalks)
Support planning and execution of company-wide events
Compensation & Total Rewards
Administer and track STD, FMLA, and related leave invoices
Support 401(k) management and payroll administration
Manage workers’ compensation administration
Coordinate annual and ongoing benefits enrollment
Maintain PTO policy administration and support annual calendar planning
Leverage AI tools to streamline administrative work, documentation, reporting, and employee communications
Preferred Experience:
1–4 years of experience in People Operations
Highly organized with strong attention to detail and follow-through
Comfortable handling confidential and sensitive information
Clear, empathetic communicator with a people-first mindset
Knack for putting together efficient and effective processes
Experience working with HRIS, payroll, and benefits platforms
Ability to balance operational execution with a positive employee experience
Experience leveraging AI tools to streamline work
Nice to Have
Strong working knowledge of HR compliance, benefits administration, and payroll processes
Experience at a high-growth startup or small-to-mid-sized company
Familiarity with employment laws across multiple states
Experience with Rippling
Why You’ll Love This Role
Meaningful impact on the employee experience from day one
Exposure to all areas of People Operations
Opportunity to help build and scale people programs
Collaborative, supportive team that values empathy and execution
Compensation
Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, market compensation data, and internal equity. The salary range for this position is $80,000-$95,000
Working at Nava
As a remote-first company, Nava is committed to building a dynamic and inclusive culture where you have the autonomy to thrive. You’ll be supported by cutting-edge technology, a collaborative team, and a shared mission to revolutionize healthcare.
Benefits
Health & Wellness: Medical insurance, including a $0 premium HDHP plan for individuals, Dental, Vision, Telehealth and Virtual Primary Care Visits, OneMedical membership, Wellhub, and a $50 monthly benefit to improve your mental or physical health.
Financial Support: Stock options, 401(k) with a $2,000 match, FSA, HSA, and access to Origin Financial.
Work-Life: Flexible PTO, 12 weeks of paid parental leave with 2 weeks of transition time, $50 monthly connectivity reimbursement, and company-paid short-term disability, long-term disability, and life insurance, with additional voluntary benefits like supplemental life, AD&D, hospital indemnity, accident, and critical illness coverage.
Professional Support: $1,000 home office setup stipend and access to an Employee Assistance Program (EAP)
Candidates from all backgrounds are encouraged to apply. We believe that solving America's healthcare problem requires leveraging America's greatest strength: our diversity. Healthcare affects everyone – and a team that includes people from all backgrounds and walks of life will be more effective at driving change than a homogeneous one. We are excited to build that kind of team at Nava.