People Operations Manager
Who We Are
Entain Australia & New Zealand is fearlessly transforming the racing, sports, and entertainment landscape - reimagining how customers experience their favourite brands. As part of a global powerhouse operating in over 40 countries with nearly 30,000 people, we’re home to leading ANZ names like Ladbrokes, Neds, TAB, and Betcha. Across Entain ANZ, we’re shaping the future of sport and gaming entertainment through creative innovation, storytelling, and technology - creating experiences that connect with millions of fans.
Your Impact
We are seeking an experienced and people-focused HR Operations Manager to lead our People team across Australia and New Zealand. This pivotal role ensures the delivery of a seamless, high-quality employee experience across the entire employee lifecycle. As the operational engine of the People function, you will oversee every interaction, process, and system touchpoints to ensure they are efficient, compliant, and centred on delivering exceptional support to our people. From onboarding to offboarding, you will ensure managers and employees receive responsive service, clear processes, and trusted guidance at every stage of their journey.
A Day in the Life
- Lead and evolve the People Experience team as a high-performing, service-driven function.
- Support the operational performance and optimisation of HRIS (Oracle) and related systems, providing system support and enhancement recommendations.
- Oversee coordination of documentation and administrative support for performance management, injury management, and employee relations matters.
- Ensure accurate and compliant preparation of contracts, letters, employment documentation, payroll inputs, and employment verification
- Set clear KPIs and service expectations aligned to organisational goals.
Your Strengths
- Significant experience leading HR Operations, People Services, or People Experience functions across multiple jurisdictions.
- Strong experience managing HRIS and payroll systems, including optimisation and vendor management.
- Proven leadership of operational teams delivering end-to-end employee lifecycle services.
- Working knowledge of employment legislation across Australia and New Zealand.
- Demonstrated success driving process improvement, automation, and operational transformation.
- Formal qualifications in HR, Business Operations, or related disciplines.
Life at Entain
At Entain, it’s more than a job - it’s a place to grow, connect, and make an impact. We value individuality, celebrate collaboration, and create space for bold ideas that move people. Here, you’ll help shape the voice of some of Australia and New Zealand’s most recognised brands - while developing your own craft in a supportive, ambitious team.
Perks You’ll Love
- Hybrid & Flexible: Balance your life and work.
- Recognition & Rewards: Celebrate wins and enjoy retailer discounts.
- Wellbeing Perks: Support for your health and happiness.
- Workday Extras: Free breakfast, snacks, and onsite barista.
- Office Vibes: Pool table, live sports, and fun social activities.
Entain, there’s nothing like it.
For more information, please reach out to us at careers@entaingroup.com.au or hit apply now. Due to the wagering aspect of our industry, applicants must be a minimum of 18 years to apply.