People Ops
About us
Parallel is a web infrastructure company. Our products are used by leading businesses in sales, marketing, insurance, and coding to build best-in-class AI agents with flexible and powerful programmatic access to the web.
We've raised $130 million from Kleiner Perkins, Index Ventures, Spark Capital, Khosla Ventures, First Round, and Terrain to build the web for AIs. We're forming a world-class team of engineers, designers, marketers, sellers, researchers, and operational experts to achieve our mission.
About the Role
We build web data infrastructure and AI services for enterprise customers, currently at ~40 employees and scaling rapidly over the next 12–18 months. We are looking for our first dedicated People Operations Manager to build the foundational people infrastructure that will support our growth.
We have already implemented Rippling for payroll, benefits, and HRIS administration. This role is focused on leveraging those systems to create excellent employee experiences, maintaining compliance as we cross critical regulatory thresholds, and partnering with leadership to scale our organization thoughtfully.
Responsibilities
People Operations & Systems: Manage our Rippling platform to ensure accurate data, seamless benefits administration, and efficient people processes. Optimize workflows for onboarding, offboarding, and the full employee lifecycle. Focus on employee experience and operational excellence rather than manual administration.
Employee Relations: Serve as the primary point of contact for employee questions and concerns. Partner with managers on performance management, conflict resolution, and sensitive employee matters. Conduct workplace investigations as needed and coordinate with Legal on employment-related risks.
Strategic People Planning: Collaborate with leadership on organizational design, headcount planning, compensation structure, and retention strategies. Provide data-driven insights on workforce trends and recommendations for scaling the team effectively.
Talent Operations: Optimize recruiting workflows within Rippling's ATS, coordinate with hiring managers, and enhance candidate experience. Support the hiring process while we scale toward adding dedicated recruiting resources.
Compliance & Risk Management: Proactively prepare the organization for California employment law requirements as we scale, including CFRA leave management, pay equity tracking, harassment prevention training, and wage and hour compliance. Maintain and update the employee handbook and HR policies to reflect current regulations and business needs.
Who we're looking for
5–6 years of progressive HR or People Operations experience, with at least 2 years in a startup or high-growth technology environment
Strong working knowledge of California employment law and regulatory compliance requirements
Demonstrated experience managing modern HRIS platforms (Rippling, Gusto, or similar)
Proven ability to handle sensitive and confidential employee matters with discretion and sound judgment
Strategic mindset with the ability to balance operational execution and long-term planning
Excellent communication skills and ability to partner effectively with leadership and legal counsel
Self-starter who is comfortable building processes and infrastructure in a fast-paced, evolving environment
What We Offer
Impact: Join us at ~40 employees and shape the people operations foundation as we scale to 100+
Growth: Clear trajectory to build and lead a People team as the company expands
Partnership: Direct collaboration with leadership and dedicated support from Legal on compliance matters
Infrastructure: Rippling platform already implemented—focus on strategy and employee experience, not systems setup
Life at Parallel
Our team works fully in-person, between our Palo Alto HQ and San Francisco office. We’re a flat, talent-dense organization dedicated to solving technical and creative problems.
We seek like-minded individuals who share our passion for applying science, creativity, and consistency to big and complex problems with equally big outcomes. These are our values:
Own customer impact: It’s on us to ensure real-world outcomes for our customers.
Obsess over craft: Perfect every detail because quality compounds.
Accelerate change: Ship fast, adapt faster, and move frontier ideas into production.
Create win-wins: Creatively turn trade-offs into upside.
Make high-conviction bets: Try and fail. But succeed an unfair amount.
Compensation & benefits
Competitive salary
Generous equity
Visa sponsorships
401K plans
Daily lunch & office snacks
Dinner at the office
Unlimited vacation
Caltrain pass reimbursement