People Partner - Product & Technology

Healthcare systems are struggling; our solution is communication.

We have a bold vision: everyone involved in a patient’s care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better.

We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar… this is where you come in.

Our products are used daily (and you will have most certainly received a message from us) by over 98% of GP practices and half of NHS hospitals, impacting millions of lives. As a People Partner, your role will be mission critical and you will be central to shaping the core communication infrastructure of the NHS.

How you'll be contributing to Accurx as a People Partner

The People Team is dedicated to building and developing a world class team that will solve one of the biggest challenges of our generation. We’re a product-led business that is looking for an experienced People Partner to support the Product & Technology Teams.

You will be the dedicated strategic partner to our Product and Technology organisation, which includes our Engineering, IT, Product, Design, User Research, Privacy, and Information Security teams (this is almost half of the overall Accurx team). Reporting to the Head of People, you will play a critical role in aligning people initiatives with the specific priorities of the Product and Technology teams.

Your role is to act as a trusted advisor to leaders, managers, and employees within Product and Technology. You will drive the implementation of outcome-driven people practices that foster a high-performing, engaging, and inclusive culture, enabling us to transform how healthcare communicates.

Your key areas of responsibility will include performance management, culture and experience, learning and development, talent management, employee relations, and acting as a coach and advisor.

What Success Looks Like in This Role

• Strategic business partnering: You are seen as a proactive and trusted advisor by leadership in the Product and Technology teams, offering data-driven insights to inform their strategies and decisions.

• Company wide impact: Alongside partnering the Product and Technology teams, you will own people initiatives on the company wide People Roadmap.

• High-performing teams: The teams you support have a consistently high-performing culture where the Accurx Principles are their default way of operating.

• Strong team engagement: You understand the key drivers of engagement within Product and Technology and help implement plans that foster a positive and motivating environment.

• Targeted talent development: You work with managers to identify top talent, ensuring they have clear development plans and career pathways within the organisation.

• Enabled managers: Managers within the Product and Technology teams are equipped with the tools, training, and frameworks to lead with impact, provide meaningful feedback, and drive team performance.

• Seamless people operations: You ensure people processes and experiences across the employee lifecycle are simple, user-friendly, and effectively implemented within your teams.

• Inclusive culture: You champion and embed policies and practices that actively foster diversity, equity, and inclusion, contributing to a culture of belonging.

Who You Are

• A collaborative partner: You have previous experience working with tech teams. You excel at building trust and strong relationships at all levels of the organisation, from individual contributors to senior leaders.

• Driven to help fix communication in healthcare: You think critically about how people practices can support our strategic goals and understand the unique challenges and opportunities within a tech-focused environment.

• Known for your judgement: You demonstrate strong judgement in decision-making, can assess complex employee situations, weigh risks, and make pragmatic trade-offs that align with our principles and legal requirements.

• You’re a driver: You take initiative to identify areas where you can add value, operate with autonomy, and are a natural problem-solver who sees constraints as opportunities.

• Experienced across key people-domains: You have a solid foundation in areas like performance management, employee relations, coaching, and talent management.

• Adaptable, resilient, and move with pace: You thrive in fast-paced, ambiguous environments, remaining calm and focused amid complexity.

• Data-informed: You use data to understand trends within your client groups, inform your recommendations, and measure the impact of your initiatives.

• Not afraid to challenge or be challenged: You recognise that strong teams have tough conversations. You’re not afraid to challenge the status quo, ask "why," and think differently to find the best solutions.

Our Principles in Action

At Accurx we believe in making every day count as we hold a vital role in supporting our users by driving innovative solutions to fix healthcare communication. We want everyone at Accurx to reflect our principles in how they work by looking to:

⭐ Fix healthcare communication

⬆️ Raise the bar

🚙 Be a driver, not a passenger

🤲 Succeed together

💨 Move with urgency

♻️ Be relentlessly resourceful

☝️ Embrace challenge

Check them out for more detail here!

What We Can Offer

We believe in supporting our team to do their best work, and thrive both professionally and personally.

💰 £50,000 - £90,000 salary dependent on experience + share options

🤝 Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more.

🏢 We are office first, all accuFolk come to our office in Shoreditch a minimum of 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here.

📚 Allocated annual learning & development budget

🐣 Enhanced parental leave policy

🙏 Prayer, meditation and breastfeeding room

🌴 Working abroad policy

👩‍🍳We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

...And much more.

Like the sound of this role and want to know more about the company? Here's more about us...

We’re a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate.

Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other.

Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community.

We’re passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help. 

Head over to our main careers page to find out more about the team and our candidate hub.

You can also find out more about us on Medium, LinkedIn and Twitter & Instagram.

Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx.

Diversity & Inclusion

Accurx is committed to being an inclusive employer. As part of this, we’re glad to accommodate candidates who need adjustments throughout the interview process.

Pre-employment Screening

All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process here. If you’d like to ask questions before you apply please email jobs@accurx.com.