Platform Engineer
Your Company:
As the Nonprofit Marketing Platform trusted by over 1,300 nonprofits, Feathr is purpose-built to help our customers unlock more results, time, and confidence.
Feathr's software marketing platform equips nonprofits with the tools they need to build purposeful connections with their community and grow impact with confidence.
We're working on building an amazing culture at Feathr, where amazing people (like you) can do their best work. If you're ready to grow and "help the helpers" you've come to the right place.
But hey, don't take our word for it. Hear what current and former Flockers have to say about their experience.
Platform Engineer
Compensation $90,000 base, and a bonus potential of up to 12%
Benefits: Health, dental, vision, Summr and Wintr breaks, paid vacation and sick time
Your Work:
As a Platform Engineer, you will be a vital member of the Platform Engineering Team, responsible for maintaining the infrastructure and operational integrity of our advertising software. Your role is crucial in supporting the platform's mission to deliver efficient and secure systems. You will contribute to key technical projects, collaborate with cross-functional teams, and ensure the smooth operation of our platform.
Your Experience:
Proven experience in platform engineering, infrastructure management, or a similar role, with a history of successful project contributions and system enhancements.
Strong technical expertise in cloud services, networking, and/or database management.
Solid understanding of security protocols and operational best practices.
Experience with CI/CD pipelines, containerization (e.g., Docker, Kubernetes), and infrastructure-as-code (e.g., Terraform, Ansible).
Familiarity with industry standards and compliance requirements, including ISO, SOC, or other relevant certifications.
Your Qualities:
Technical Expertise: Strong problem-solving skills with the ability to diagnose and resolve complex technical issues efficiently.
Detail-oriented: You’re committed to maintaining high standards of system reliability and security.
Communication: Effective verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.
Organized & precise: Ability to prepare clear and detailed documentation of systems and processes.
Collaboration:Strong ability to work collaboratively with different departments and stakeholders, fostering a team-oriented approach to problem-solving and project execution.
Adaptability: Willingness to adapt to changing technologies and methodologies, and flexibility to handle unexpected challenges and shifts in project priorities.
Your Day:
Infrastructure Management:
Maintain and optimize cloud infrastructure, networking, and database systems to ensure high availability and performance.
Implement and monitor security protocols to safeguard our systems against vulnerabilities and ensure compliance with industry standards.
Manage and refine CI/CD pipelines for continuous integration and smooth software deployments.
Technical Contribution:
Develop and maintain Business Intelligence (BI) and reporting tools to support internal team operations and decision-making.
Debug and resolve complex technical issues, providing hands-on support for environment setup and system optimization.
Develop and maintain tools and processes to enhance system performance and reliability.
Collaboration and Support:
Work closely with software engineers, DevOps, and other stakeholders to ensure seamless integration and operational support for new features.
Collaborate with cross-functional teams to maintain consistent and reproducible development environments.
Participate in incident response efforts, helping to minimize downtime and ensure quick recovery from system disruptions.
Documentation and Compliance:
Create and maintain detailed documentation of systems, processes, and configurations to ensure accessibility and knowledge sharing within the team.
Perform regular audits and updates to ensure adherence to industry standards, such as ISO or SOC compliance.
Continuous Improvement:
Actively seek opportunities to innovate and improve the efficiency and security of our platform.
Stay updated with the latest industry trends and technologies, and apply this knowledge to enhance our infrastructure and practices.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Compensation:
Compensation for this position is $90,000 annually with the potential to earn an additional 12% of base salary.
In addition, you’ll receive health/dental/vision insurance, and other benefits like a professional development budget, office food, and social events, not to mention being a part of a supportive and motivated Professional Services team.
Location:
This role is open to remote candidates located within the United States, with a preference for those in the EST or CST time zones. There is also an option to work from our headquarters in Gainesville, FL. If you aren’t familiar, Gainesville is a hip, mid-sized city with a highly innovative population and an attainable standard of living.
Interview Process:
As a part of our commitment to creating a fair, equitable, and positive interview experience for all candidates, we offer full transparency of our interview stages to give applicants an idea of the time and effort involved. Additionally, each interview stage consists of standardized questions and rubrics with a scoring system to ensure a consistent and fair assessment practice of all candidates.
HR Information Screen - The Talent Acquisition Team will invite candidates that move forward to a 20-30 minute virtual interview. This conversation will be focused on relevant work experience, compensation, role overview, and answering any questions the candidate has.
Hiring Manager Interview- 45 minute virtual meeting with to answer role-specific questions and dive deeper into your background and experience.
Work Assignment - Candidates will be given a work assignment prompt to complete a project that is relevant to the work they can expect in the role. You are given ample amount of time to complete this project before turning in.
Panel Interview - 1 hour interview with two to three key members of the team. This interview will dive deeper into the role, technical knowledge, and requirements of the position. You will also utilize this time to review any questions related to your work assignment.
Offer - The Talent Acquisition Team will reach out with the details of the offer to discuss with the candidate.
This is also the opportunity for candidates to provide any additional information or context if there are concerns surrounding their background check. Feathr believes candidates that have made it to this point in the interview process are truly talented individuals, and so we are open to dialoguing background screens before turning away candidates that have consistently excelled through the interview process.
Interviewing at Feathr
We've prepared a comprehensive candidate resource that provides valuable insights and tips for interviewing at Feathr. It covers everything from common interview questions to helpful advice on how to make the most of your interview experience with us. Access the resource here.
We encourage all applicants to take advantage of this resource to help prepare for their interviews and gain a deeper understanding of what to expect when applying to join our Flock.
Benefits & Perks for full-time employees
We love our Flock and the work they do! But let’s be honest, life isn’t just about work. So we created a perks and benefits package that aims to help our team grow by including their wellness, families, passions, and personal time.
Full vision and dental, 99% health insurance
Flexible Work Schedule
Sick time for when you need to take care of your physical or mental health
Vacation Time
Extended Summr + Wintr Breaks
Parental Leave
Wellness Reimbursement Credit
Home Office Stipend
Professional Development Budget
Team hangouts and events
Culture:
Feathr defines culture as the secret sauce that makes our flock members want to come to work everyday and do their best work. Like every company, we have an acronym that conveys the most important aspects of the culture we strive to have.
Practicality: Progress Over Perfection
Ambition: When Feathr wins, We all win
Candor: Better communication, Better results
Trust: Assume the best, Share openly
Service: We exist to fix
This acronym is only as useful as the integrity of the people who reference it and believe in it. Every person at Feathr will face challenges, the most important quality is a commitment to work through those challenges with self-awareness and honesty.
Feathr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. So, however you identify and whatever background you bring with you, if you think you’d drive value in this position, please apply.