We’re pushing the boundaries of Insurance Technology
INSTANDA is the worlds first no code platform for Insurance. A pioneering Insurtech, we’re revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance carriers to adapt swiftly to market demands and navigate the evolving landscape. Our Technology is consistently recognised as the best policy administration platform for innovative insurers, winning awards in both the UK and US.
INSTANDA has grown significantly in recent years and we are now a team of 200+ employees globally, with partnerships that operate worldwide. We’re continuing to grow our business and our Client Delivery team is at the forefront of our growth plans.
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The Role
We are seeking a proactive, high-impact PMO Analyst to strengthen and evolve our PMO capability. This role offers exposure across both project and programme levels, providing a broad view of initiatives, stakeholders, and portfolio decision-making.
This position suits a data-driven professional who thrives in fast-paced, agile environments and has experience in professional services. You will excel at turning granular detail into actionable insights for executive-level decision support. You will analyse project performance data & delivery timelines to ensure reporting accuracy and produce insight-driven outputs for governance forums and senior stakeholders. You will also support resource planning, demand forecasting, and capacity alignment across the portfolio.
Confidence in engaging stakeholders, gathering inputs, and following up consistently will be critical.
As part of the PMO team, you will provide operational support to the Project Management community including maintaining governance controls, tracking risks and dependencies, monitoring milestones, and ensuring process adherence. Strong organisation, attention to detail, and clear communication will enable you to add tangible value.
This role is an excellent opportunity for someone looking to progress within the PMO function or develop toward a broader Project Management career pathway. The role is UK-based, primarily remote, with occasional travel to our London office.
This role is UK based, primarily remote working with some travel required to our London Office.
What You Will Do
Portfolio Level
- Deliver high-quality portfolio reporting, including the preparation, management, and ongoing maintenance of status reports for Senior Leadership and Senior Management, ensuring clear, actionable insight.
- Support both EMEA and North America with weekly and monthly financial analysis, including budget interrogation, cost tracking, and reconciliation to ensure accuracy and transparency.
- Establish and maintain a consistent reporting cadence, ensuring outputs are accurate, timely, and appropriately cascaded to relevant stakeholders.
- Monitor overall project and programme health, proactively identifying and escalating significant risks, issues, or scope changes that may impact successful delivery.
- Monitor and enforce Risk, Issue and Change Management procedures e.g. RAID logs, change requests and impact assessments.
- Performing regular data quality audits across project plans, financials, and resource forecasts
- Support governance controls, including facilitating stage gate approvals and ensuring project deliverables meet required quality and compliance standards.
- Establishing data validation checks to improve reporting integrity.
- Contribute to, and where required lead, the implementation of quality improvement initiatives, process enhancements, training activities, and the standardisation of templates and PMO best practices.
- Manage resource allocation across EMEA client projects and governance initiatives, incorporating forward-looking capacity modelling and scenario planning to optimise utilisation, mitigate delivery risk, and inform strategic decision-making.
- Maintain primary ownership of EMEA portfolio data integrity, collaborating closely with the North America region to ensure consistency, alignment, and cross-regional transparency.
Programme Level
- Ensure consistent adoption and adherence to established PMO processes, standards, and templates across projects and programmes, reinforcing governance compliance and delivery discipline.
- Own the administration, integrity, and ongoing maintenance of AdaptiveWork data and reporting, ensuring accuracy, completeness, and timely updates.
- Provide structured administrative and analytical support to Project and Programme Managers, including maintenance of RAID logs, production of dashboards, and tracking of key milestones and deliverables.
- Support the collation, organisation, and version control of project documentation, ensuring artefacts are complete, accessible, and aligned to governance requirements.
- Driving adoption, data quality and continuous improvement of our Project & Portfolio management tooling (AdaptiveWorks)
- Adhere to INSTANDA’s information security policies, guidelines and best practices to protect our company and our clients.
- Contribute to a culture of security awareness within the company.
Requirements
- At least 3-6 years professional experience in a PMO Analyst, Project Coordinator, Program Analyst or similar role
- Demonstrable experience supporting multi-project or programme environments, ideally across regions or business units.
- Proven experience in portfolio reporting, financial tracking, and resource/capacity management.
- Experience operating within structured governance frameworks (stage gates, RAID management, change control).
- Experience working within a service led, B2B or Professional services environment
- Exposure to agile, waterfall, or hybrid delivery methodologies.
- Strong data analysis skills with the ability to translate complex information into clear, executive-ready insight.
- Experience producing high-quality reporting packs for senior stakeholders.
- Competent in financial interrogation and reconciliation (budget vs actuals, forecasting, variance analysis).
- Strong experience in PMO reporting and analytics, with proficiency in AdaptiveWork or equivalent PPM tools, or advanced experience in Power BI for portfolio reporting and data visualisation.
- Advanced proficiency in Excel (pivot tables, lookups, data validation, reporting automation preferred).
- Strong understanding of Risk, Issue, and Change Management processes (RAID logs, impact assessments, change requests).
- Experience supporting stage gate approvals and governance forums.
- Knowledge of portfolio controls, milestone tracking, and dependency management.
- Confident engaging stakeholders at all levels, including senior leadership.
- Strong written and verbal communication skills, with the ability to challenge constructively and follow up diplomatically.
Benefits
- Competitive salary
- Generous 28 days holiday allowance, in addition to public holidays.
- For every year of service you complete, we’ll give you an additional days holiday (max. 5 days)
- One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin.
- £100 per month to put towards wellness activities.
- Freedom Pass work up to 4 weeks of the year from anywhere.
- FlexiBank you decide when to use your public holiday allocation.
- Hybrid Working approach varying with the nature of your role.
- Life cover; income protection and participation in the company pension scheme
- All employees are included in the company discretionary bonus scheme
- Annual learning & development allowance of £1,250
- Free access to LinkedIn learning and Microsoft ESI learning platform