Policy Communications

Milltown Partners

Our clients operate at the frontiers of innovation - we advise technology companies driving change, global investors funding the future, the giants of sport and entertainment, and influential individuals on the communications and policy challenges that define their reputations. Our work spans corporate and financial communications, policy and public affairs to engage regulators and policymakers, policy communications and leadership communications. We underpin the full breadth of our capabilities with research-driven insights and campaigns. We're also pioneering AI-enhanced advisory work for both our clients and internal innovation, using technology to unlock insights from data at unprecedented scale and speed.

The role 

Policy sits at the heart of some of the most consequential challenges our clients face. As a Consultant who specialise in policy communications at Milltown Partners, you'll be a trusted adviser to technology companies navigating complex regulatory and political landscapes across the UK and Europe – shaping strategy, driving execution, and helping clients understand and shift the environment they operate in.

Consultants are the driving force behind our teams. You'll set direction for client work alongside senior colleagues, manage junior team members, and advise clients directly. This is a role for someone who has built real advisory expertise and is ready to apply it at pace across a portfolio of influential clients.

We're looking for someone with at least 4 years' experience working at the intersection of policy and communications, ideally in consultancy, a technology company, or government.

What you'll do

Shape policy communications strategy

You'll work with the client team leads to set strategy and define priorities. That means translating technical and policy concepts into compelling narratives for different audiences – media, policymakers, regulators, and the public – and designing integrated communications plans to guide execution. You'll bring intellectual rigour to every brief, designing research questions and interrogating assumptions so that all advice is grounded in evidence. You'll also go beyond the brief when the situation calls for it, suggesting creative approaches rather than defaulting to the obvious.

Advise with strategic judgement

You'll provide recommendations directly to clients - in writing, in meetings, and in high-pressure moments when quick, sound judgement matters. You'll produce compelling briefing materials, speeches, and content for significant communications moments. You'll need to read widely, stay across government consultations, industry news and client challenges, and develop informed perspectives on complex issues. You'll use research and AI tools (eg. Claude, Factiva, Meltwater) to generate insights and support complex deliverables.

Use AI to drive better outcomes

You'll use AI tools regularly in your daily work to improve the quality and efficiency of what you deliver. This means leveraging tools like Claude, Gemini, and our internal AI studio to conduct research, generate insights, and produce analysis at scale and speed. You'll contribute to how we share knowledge about AI across the team and help ensure all outputs meet our quality standards.

Drive and deliver client work

You'll manage the work of junior colleagues, creating clear project plans, delegating effectively, demonstrating agility to ensure work is delivered on time and to a high standard. Getting things done well - and supporting others to do the same - is central to the role.

Contribute to business development

You'll understand how clients generate revenue and ensure our advice supports their business objectives. You'll contribute to how Milltown operates and thrives – whether that's improving team efficiency, identifying new ways to help clients, or using your expertise to unlock opportunities. Restlessness about finding better ways to work is part of our culture.

Build a collaborative environment

You'll give and receive feedback regularly, actively seek input from colleagues at all levels, and demonstrate allyship to everyone on the team. Creating an inclusive environment where brilliant work happens is everyone's responsibility.

Essential:

• At least 4 years' advisory experience in policy-centric communications with a focus on technology clients, ideally in consultancy, government, or a technology company.

• Strong knowledge of the media and public policy landscape across the EU and the UK

• A demonstrable ability to take a strategic approach to communications challenges and opportunities, understanding of how communications can support and advance policy objectives

• Experience communicating complex topics to non-technical audiences

• Experience building advisory relationships with different stakeholders to deliver strategic counsel and insight

• Project management experience - planning and delivering work against agreed goals, timelines and budgets

• Experience using AI tools (e.g., Claude, ChatGPT, Gemini) effectively, safely and critically in a professional setting

• Experience managing a team and delegating work to the appropriate level

• Intellectual curiosity to develop subject matter expertise in new topics and share that knowledge with colleagues

• Collaborative instincts and a genuine commitment to contributing to an inclusive culture

Desirable:

• Experience working on integrated creative campaigns designed to change perceptions or achieve specific policy outcomes.

• Experience advising organisations working at the frontier of technology.