Who We Are
EarthCam is a global leader in webcam technology that gives construction teams real-time visibility into their jobsites—anytime, anywhere. Our solutions support project monitoring, documentation, promotion, and jobsite security across construction projects worldwide.
Our platform delivers live video, time-lapse recordings, progress tracking, and site security, powered by smart AI tools that turn visual data into useful insights for better decision-making. Since creating the first construction webcam in 1996, EarthCam has been trusted on major projects like One World Trade Center, SoFi Stadium, and the Panama Canal Expansion, and integrates with tools such as Procore, Autodesk, and Bentley.
We’re a collaborative, hands-on team that builds our technology in-house and works closely across departments to solve real problems for real users.
Job Description
EarthCam is seeking a highly collaborative and hands-on Security Product Operations Manager to lead and develop our Tier 1 and Tier 2 Security Product Support teams.
This leader works alongside the team daily — coaching, troubleshooting, reviewing cases, and elevating technical expertise. The role blends people leadership, hands-on support involvement, operational oversight, and product ownership. You will serve as the bridge between Support, Engineering, Product, and Field Services, ensuring that customer insights directly influence product improvements and system reliability.
This is an ideal opportunity for someone who leads by example, enjoys rolling up their sleeves, and wants to play a meaningful role in both team development and product evolution.
Responsibilities
Requirements
Who You Are
Qualifications
Benefits
What We Offer
At EarthCam, we believe great work starts with feeling supported, valued, and inspired. We offer a competitive compensation package and a people-first environment where innovation, growth, and collaboration thrive.
Our benefits include:
· Base salary starting at 90K yearly
· 100% company-paid health insurance (single coverage)
· Dental and Vision insurance
· 401(k) plan with generous company matching
· Paid time off plus paid holidays
· Complimentary breakfasts, lunches, and snacks
· Team events, BBQs, and our annual company Olympics
We’re proud to foster an energetic, entrepreneurial workplace where your ideas matter and your career can grow.
Recruitment Fraud Disclaimer
EarthCam is committed to maintaining a transparent and secure recruitment process. EarthCam communicates with candidates exclusively using EarthCam email addresses and extends job offers solely by telephone. For more information about the EarthCam recruitment process and avoiding fraudulent job offers, please click here.