Product Quality Excellence Lead
Job Purpose:
- To implement effective Product Quality Management (PQM) at country level for the purpose of strengthening operational product quality performance across the supply chain and thereby ensuring consistent delivery of cost effective and fit for purpose products that meet our promises on quality and performance.
- To provide the product quality advice and support to Supply, Distribution, Retail and Commercial businesses.
Principal Accountabilities:
- Responsible for Lubricants, fuels, and bitumen product quality (including aviation and marine fuels) in the country, in an integrated manner from the supply source through distribution to Retail and Commercial customers and beyond (such as at large mines and other Commercial customers’ sites), to the customers’ tanks/equipment.
- Responsible for the implementation of the relevant PQ Standards, Manuals and Procedures (as described in the Product Quality Management Framework (PQMF) in the country, for the purpose of strengthening PQ performance across the supply chain, minimizing the number PQ incidents and mitigating their impact. Particular focus should be applied to the quality of differentiated fuels.
- Responsible for routinely reporting to OU leadership team and VE Quality Advisor (S&DM central team), on compliance performance in fuels QA practices (both general and differentiated products).
- Responding for assessing current QA practices for the different supply chains in the OU where product is under VE control and determine the need for and agree on any additional QA measures (so-called Category B tests referred to in the VETOM).
- Responsible for Product Quality Incident (PQI) reporting within the country and ensuring that all PQI are managed in accordance with the VE PQ Incident Management Standard, including the capture and monitoring (remedial/corrective actions) of any PQ incidents within the OU (using VE Isometrix system).
- Responsible for reporting and reviewing PQIs at relevant management meetings and communicating learnings from PQ incidents.
- Advising/training staff and customers on VE QA policies and requirements.
- Provide general product quality advice to S&D, Retail and Commercial businesses.
- Link with the VE Product Quality Advisor on latest PQ developments and requirements.
- Managing VE controlled laboratories or test installations and staff.
- Responsible for product quality related Regulatory compliance reporting.
Requirements
Key Challenges:
- To ensure a cohesive product quality management system is in place and functioning properly across all lines of business in the Country.
- To manage potential conflicting stakeholder requirements & expectations.
- To manage effective virtual team working across business boundaries and consistent demonstration of Enterprise First behaviors.
Job Knowledge, Skills & Experiences:
- Logistics and supply chain background
- Minimum 3 years industry track record covering all aspects of distribution and maintenance contract management.
- Graduate qualification in Engineering
- Must be fluent in English & French
- Distribution Engineering and Technology
- Marketing and Communication Skills
- Integrated Supply Chain
- HSSE Management
- Managing partners, competition, and Major contractors
- Bitumen Plant Operation
- Business Planning, Budget, and T & R
- Working in / Building Teams
- Builds Shared Vision
- Displays Personal Effectiveness
- Bitumen quality
- Trading negotiation and contracts
Competencies:
Graduate, preferably in the field Engineering / Quality Management. Experience in fuels quality management. Hands-on experience in at least one of the following: product technical/sales support; product development; refinery (laboratory, economics and scheduling, oil movements) or technical/operational supply positions (e.g.: Supply Envelope roles; Supply projects etc.).
Previous experience of providing product technical support to customers, internal or external (governments; OEMs, NGOs) on product or HSE related issues preferred.
Key Competence Proficiency
- Functional Competences
Oil Movements and Product Handling /Knowledge
Product & Product Quality Management /Skill
Quality Control & Laboratories Operation /Knowledge
Product Application and Technical /Knowledge
Ship to shore operations /Knowledge
- HSSE Competencies
Product Classifications, Investigation and Reporting /Knowledge
Product Stewardship /Knowledge
Lead, Prepare and Apply HSSE Risk Management /Skill
Closing date: February 05, 2026