Program Manager, Payments
About Numeral
Numeral is transforming how taxes get done. Digital businesses are currently bogged down by a painful web of regulations across 47 states and 50+ countries. We’re eliminating this burden so teams can focus on their core mission.
We’re the largest and fastest growing AI-native tax solution. Started in 2023, Numeral has raised over $57M from Benchmark, Mayfield, Y-Combinator, and many others. We now serve over 2,500 paying customers and have more than tripled our revenue every year in our history.
We’re primarily hiring in our SF and NY offices, but do hire remotely in some cases
About the role:
Numeral builds modern indirect tax infrastructure that simplifies how companies calculate, file, and pay indirect tax. Our platform sits at the intersection of filings, payments, compliance, and automation helping businesses file, on time, and at scale.
We’re looking for a Program Manager, Payments to own the go-to-market, launch, and scaling of Numeral’s sales tax payments program. This role is critical to ensuring our payments product is operationally sound, technically scalable, and delivers a best-in-class customer experience.
You will act as the project manager across product, engineering, operations, and sales, owning execution for complex, cross-functional initiatives. This is a hands-on role for someone who has managed real payment products, understands operational complexity, and thrives in ambiguity.
What You’ll Do
Payments Go-To-Market & Launch
Own end-to-end launch planning and execution for Numeral’s sales tax payments product
Coordinate cross-functionally to ensure product, operational, and customer readiness
Partner with Sales and Customer teams to support enablement, rollout, and adoption
Program & Project Management
Lead complex, multi-team programs with clear ownership, timelines, and dependencies
Identify gaps, risks, and blockers across product, engineering, and operations
Drive accountability and execution across distributed stakeholders
Cross-Functional Collaboration
Work closely with Engineering to scope and deliver payment capabilities
Partner with Operations to define and scale processes for payment execution, reconciliation, and exception handling
Collaborate with Product and Sales to identify customer experience gaps and improvement opportunities
Payments, Operations & Customer Experience
Identify operational, product, and customer experience gaps in the sales tax payment lifecycle
Drive improvements that increase reliability, scalability, and transparency
Help design processes and tooling that support growth and regulatory complexity
Ambiguous Problem Solving
Break down complex, ambiguous problems into actionable workstreams
Balance speed, quality, and risk in a regulated payments environment
Continuously improve how Numeral launches and scales payments programs
What you'll bring
Payments Product Experience
Hands-on experience managing or launching a payments product
Fintech experience; experience with regulated financial products is a plus
Program / Product Management Experience
Proven experience as a Program Manager or Product Manager
Strong track record of delivering cross-functional programs end-to-end
Technical & Operational Fluency
Experience working closely with engineering teams
Ability to understand technical systems and operational workflows well enough to drive execution
Execution in Ambiguity
Comfortable operating in fast-moving, ambiguous environments
Strong problem-solving, organizational, and communication skills
Ability to scale programs and processes as the product and customer base grow
Even better:
Experience with sales tax, compliance, or government payments
Familiarity with payment rails, reconciliation, risk management
Intensity & Ownership: This is not a 9-5 — we’re scaling rapidly and have a massive opportunity ahead of us.
Customer Obsession: You deeply care about the user experience and solving their problems
What we offer
Competitive salary and equity - you'll share directly in the company's success
Full medical, dental, and vision coverage
Wellness perks like Headspace and the Peloton One App
401(k) to help you build long-term financial security
Lunch and snacks when you're in the office
Regular team offsites and company events as we grow
A culture built on ownership - your work matters and people will see it!