Quality Assurance Analyst
Who We Are
The mission of Popl is simple: We connect companies with their future customers. Popl is defining a new space called “In-Person Marketing”. Professionals and teams use our dashboard and mobile app to capture leads, share digital business cards, and enrich contacts. If you love in-person human connection, come join our mission!
About the Role
As a Quality Assurance Tester at Popl, you will play a crucial role in ensuring the quality and reliability of our software products. You will be responsible for meticulously testing our applications, identifying any bugs or issues, and collaborating closely with the engineering team.
Your attention to detail will be key in conducting comprehensive tests and documenting all findings. You will be the one to determine if an update is ready to go live or not.
As a self-starter, you will take initiative in identifying and addressing potential problems, and you will be enthusiastic about becoming an expert in all things Popl. You will also use your strong interpersonal skills by working closely with various teams, including developers, product managers, customer support and sales.
What You’ll Do
Test with precision: Meticulously test the Popl Dashboard and mobile app to ensure all updates, features, and bug fixes perform flawlessly.
Collaborate cross-functionally: Work closely with product, engineering, and customer success teams to communicate issues and verify fixes.
Support our users: Provide frontline support to customers, troubleshoot technical issues, and help users get the most out of Popl.
Streamline feedback: Organize and prioritize feature requests and bug reports to help guide our product roadmap.
*Note this is not an engineering role
What We’re Looking For
Someone who has extreme attention to detail (In your application mention “EATD”) to prove this
A self-starter who is enthusiastic, great with people, skilled in trouble shooting, and excited to become our newest Popl expert.
General tech support experience with saas products
Ability to troubleshoot technological difficulties
Ability to work with our SQL backend (training provided)
Why join us?
Be part of a rocket-ship startup redefining how professionals connect and grow.
Work closely with experienced leaders and cross-functional teams to shape our financial strategy.
Make a measurable impact in a role critical to our long-term success.
Fully remote
Competitive salary
Meaningful equity
Full insurance & benefits
Unlimited PTO
$150 monthly wellness credit
Constant daily learning****
About Popl
Popl is defining a new space as the first ever in-person marketing platform. Our SaaS products help companies and professionals instantly share contact info, capture leads, export to CRMs, and more. We’re on a mission to empower every person and organization to grow faster, one connection at a time.