Recruiter / Account Manager
About Clera
Clera is an AI talent agent that connects top tech talent with VC-backed startups like Mintlify, Luminai, and Windsurf. We take a talent-first approach: making it easy for candidates to discover roles, get coached through the process, and actually get hired. Thousands of talents engage with Clera every week, and we've already helped many land roles at companies they love.
The $600B recruiting industry is ripe for AI-driven disruption. We're early enough that you'll get meaningful ownership, far enough that we have a product, paying customers, and a team of A-players.
The Role
We're hiring a Founding Recruiting Account Manager to own employer relationships end-to-end and drive hiring outcomes. You'll be the day-to-day point person for clients, keeping searches moving, ensuring alignment, and delivering an experience that earns repeat business.
This is a high-ownership IC role with clear, measurable outcomes and direct impact on how we scale.
What You'll Do
Own a portfolio of employer accounts: communication, expectations, timelines, delivery
Run onboarding and kickoffs to ensure tight alignment from day one
Partner with hiring managers to nail down role requirements, interview processes, and success criteria
Maintain cadence: weekly updates, pipeline reviews, feedback loops, and decision-driving
Spot and resolve risks early (stalled searches, misalignment, slow feedback)
Coordinate with internal recruiters/sourcers to translate client needs into execution
Track performance via simple dashboards and scorecards (pipeline health, speed, conversion)
Drive renewals and expansion by delivering strong results and surfacing new hiring needs
As a founding hire, shape the playbook for how Clera manages employer relationships at scale
What Success Looks Like
Clients feel informed and supported with consistent progress and clear next steps
Searches move fast with strong alignment and minimal churn
High retention and repeat business driven by a standout employer experience
Clean process internally and externally: tight handoffs, consistent reporting, nothing dropped
What We're Looking For
3-7 years in account management or client services at a recruiting agency or staffing firm
Track record managing multiple concurrent employer relationships
Strong consultative and operational skills: you can advise and you can execute
Comfortable navigating stakeholders (hiring managers, recruiters, HR/finance) and driving decisions
Detail-oriented with excellent written communication and follow-through
Commercial mindset: you think about retention, expansion, and long-term account value
Nice to Have
Client-side experience (in-house recruiting or HR partnership)
Experience supporting high-growth or high-volume hiring teams
Comfort with CRMs, ATS tools, and basic reporting