Regulatory Operations Specialist
Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey.
🎯 We are looking for a motivated and goal oriented Regulatory Operations Specialist to join our vibrant team and help us deliver top-quality experiences.
📈 The position comes with excellent company perks and monthly performance bonuses reaching up to 50% of your gross salary.
‼️ IMPORTANT: This position is office based, our office is located on 51, Blv. "Cherni Vrah", "Office X"
🌇 Standard working time: Monday - Friday, 9 AM - 6 PM
🎮 What You’ll Do:
✔️Proactively gather game certificates, Letters of Certification, and RNG proofs from providers for all daily game releases.
✔️Verify that certificates align with the specific technical standards of the destination market
✔️Act as the final gatekeeper; no game goes live until you have personally verified the documentation
✔️Act as the main point of contact for third-party game providers, chasing missing documentation.
✔️Maintain all active certificates. Flag renewals at least 60 days in advance to prevent service interruption.
✔️Coordinate with the operations team to ensure the game is disabled in specific countries at the exact deadline
✔️Ensure the internal compliance database is the "single source of truth" for the status of every game in the portfolio.
✅ Requirements:
✔️Exceptional Organization: To manage high-volume daily game releases and documentation.
✔️Strong Attention to Detail: For flawless verification of game certificates and version codes.
✔️Planning & Prioritization: To balance urgent daily launches with long-term certificate expirations.
✔️Fluent English: For clear, daily communication with global game providers.
✔️Calm & Motivated Team Player: To maintain a steady, professional workflow under tight deadlines.
✔️Lifecycle Management: To handle the full process from market entry to game decommissioning.
⭐ Why Sofia Stars?
🏖️ Up to 25 vacation days
🤒 6 Undocumented Sick Leave Days
💶 Monthly food vouchers (102 EUR)
🏥 Private Medical Insurance
🏋️ Multisport Card
🎁 Birthday, Wedding and Newborn gifts
🍔 Breakfast, Friday lunches, fruits, and snacks in the office
🎭 Monthly company activities and team-building events
🚀Career growth opportunities
Ready to shine? Let’s make it real.
By submitting your application, you agree to our Privacy Policy.