Jobgether

Remote Licensed Customer Service Representative

Jobgether US 1 day ago
support
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Licensed Customer Service Representative in the United States.
In this role, you will provide professional, licensed customer service support for a major insurance provider in a fully remote environment. You will engage with customers to deliver timely, accurate, and empathetic solutions while navigating system tools efficiently. This position offers comprehensive paid training, including licensing preparation, and the opportunity to launch or advance your career in insurance. Ideal candidates are self-motivated, organized, and able to work in a quiet, distraction-free home environment. You will be part of a dynamic team that values reliability, customer focus, and continuous growth. Weekend shifts and flexible scheduling may be required.

Accountabilities:

  • Deliver exceptional customer service and support to clients without cold calling
  • Navigate company systems to locate and provide accurate information efficiently
  • Apply knowledge from comprehensive training to assist customers and solve issues
  • Maintain compliance with state licensing requirements and internal policies
  • Participate in training, testing, and professional development programs as needed
  • Ensure a professional, distraction-free remote work environment during all shifts
  • Requirements:
  • At least 18 years of age with a high school diploma or GED equivalent
  • Preferred 6 months to 1 year of relevant customer service experience
  • Strong communication and customer service skills, with a service-oriented mindset
  • Reliable, self-motivated, and capable of working independently
  • Critical thinking and problem-solving abilities to provide empathetic solutions
  • Organizational skills and ability to navigate system tools efficiently
  • Open availability during operating hours and ability to work remotely in a quiet setting
  • Must complete and pass state insurance exam through provided paid training
  • Benefits:
  • Competitive hourly compensation ($17–$19/hour)
  • Fully remote work with flexible scheduling, including weekend shifts
  • Paid training, including state licensing and exam fees
  • Comprehensive health, dental, and vision insurance
  • 401(k) plan with company matching
  • Paid time off and career growth opportunities
  • Equipment provided for work setup, including headset after licensing completion
  • Wellness and professional development support
  • Why Apply Through Jobgether?
    We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
    We appreciate your interest and wish you the best!

    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.


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