Research Engagement Coordinator
Location: Third Ward, Milwaukee, WI
About the Role:
We are seeking a highly motivated and detail-oriented Research Engagement Coordinator to join our team in Milwaukee. This entry-level role serves as the critical link between our expert network and attorney clients, ensuring seamless and successful expert-attorney partnerships. The ideal candidate is a proactive communicator, exceptional organizer, and natural relationship builder who thrives in a fast-paced environment.
Key Responsibilities:
- Manage Expert-Attorney Engagements: Coordinate and oversee the full lifecycle of initial expert-attorney connections, handling approximately 15 engagements daily.
- Relationship Management: Build and maintain strong relationships with expert witnesses and attorney clients through proactive, professional communication.
- Scheduling & Coordination: Lead all scheduling logistics for expert-attorney consultations, ensuring seamless and timely interactions.
- Comprehensive Documentation: Maintain accurate and detailed records of all engagements for internal tracking and reporting.
- Multi-Channel Communication: Utilize phone, email, and text to effectively manage engagement processes and maintain strong relationships with all stakeholders.
- Client Experience & Service Excellence: Drive positive client experiences by providing responsive, professional, and solution-oriented service.
Qualifications
- Bachelor’s degree preferred (Bachelor of Science or Bachelor of Arts).
- Proven track record of customer service excellence and client relationship management.
- Strong organizational and time management skills with the ability to handle multiple engagements and competing priorities.
- Demonstrated ability to work independently in fast-paced environments while maintaining high attention to detail.
- Excellent written and verbal communication skills to interact effectively with clients and internal teams.
- Experience managing multiple stakeholders and balancing competing priorities.
- Background in relationship management, account coordination, or client service preferred.
- Self-starter with an entrepreneurial mindset who thrives in dynamic, growth-oriented environments.
Additional Information
Why Join Us? This is a unique entry-level opportunity to join a fast-growing, innovative organization at the intersection of law and expert consulting. You will work directly with leading attorneys coordinating communications, and contributing to case success through your expertise and strategic insights.
- Gain insider exposure to the legal industry and high-profile litigation.
- Work in a dynamic, fast-paced environment where no two days are the same.
- Be part of a team that values curiosity, innovation, and professional growth.
- In addition to working with amazing people in a team-oriented culture, we offer staff development opportunities, and world-class benefits, including a 401(k) with a match, and free office lunches on Wednesdays and Fridays.
This role operates Monday–Friday, 9:00 AM – 6:00 PM CST.
If you’re looking for an engaging role that blends proactivity and client service, we’d love to hear from you!
All your information will be kept confidential according to EEO guidelines.