Residence Hall Custodial Supervisor

This position is responsible for organizing and directing all work required for the cleaning and upkeep of all University residence halls. Oversees the Residence Hall Custodial team and works alongside the team. Ensures that all custodial duties are done safely, completely, and in a timely fashion, and that all completed work is up to standard. In addition to supervising the team in their areas, this position is also responsible for completing custodial duties in an assigned area.

Position Status: Exempt

Salary Range: $53,000 - $58,000. This is the expected salary range for this position. The actual salary offered will depend on a candidate's experience and education, and departmental budget.

Responsibilities

• Performs custodial tasks within assigned area, including, but not limited to, trash collection and removal, dusting, cleaning walls, windows, floors, and other flat services, sanitizing bathrooms and kitchenettes, etc.
• Trains, supervises, and evaluates the Residence Hall Custodial team in all assigned tasks and projects and works alongside the team. The team includes full-time custodians, part-time student employees, and, when applicable, outside contractors hired by the Facilities Operations Manager for residence hall custodial work.
• Establishes, maintains, and fosters a positive and effective working relationship with the Residence Hall Custodial team and with others contacted in the course of work.
• Organizes the Residence Hall Custodial team’s work through the setting of priorities, schedules, and deadlines.
• Instructs the Residence Hall Custodial team in and ensures its compliance with department policies and procedures relating to assigned duties.
• Works to ensure the safety of the Residence Hall Custodial team through regular safety inspections of equipment and review of procedures.
• Orders, inventories, and maintains custodial equipment and supplies sufficient for the safe and effective completion of all custodial work in the residence halls.
• Conducts regular inspections of the residence halls to identify custodial needs.
• Reports serious or ongoing maintenance and security problems to the Facilities Operations Manager.
• Inspects cleaned areas, noting where work has not been done to standard and providing feedback to Custodians responsible for those areas to improve performance.
• Monitors and documents concerns regarding any recurrent performance problems as needed.
• In coordination with the Facilities Operations Manager, implements performance improvement measures and/or training to be provided in relation to performance improvement of Custodians.
• Assists with arranging and participates in selected seminars and other training to improve and update methods, equipment, and supplies.
• Coordinates the summer residence hall repair and room cleaning schedules with the Facilities Operations Manager, Residence Life Director, and Conference and Events Services Director.
• Coordinates with the Office of Residence Life and the Office of Conference and Event Services to ensure residence halls are ready and clean for special events and summer conferences.

Other Responsibilities

• Demonstrates a strong commitment to continuous improvement.
• Supports the University’s mission, vision and values.
• Follows all safety rules and regulations.
• Performs other duties as assigned.

Requirements

Minimum Qualifications

• High school diploma or GED.
• Three years of custodial experience.
• Previous supervisory experience.
• Knowledge of custodial equipment and supplies including their proper usage.
• Experience with special project skills, e.g., floor stripping, carpet shampooing, etc.
• Good oral and written communications skills.
• Ability to make competent decisions concerning custodial duties and to provide constructive feedback where and when needed.
• Ability to motivate fellow employees and foster a collaborative team spirit and to demonstrate and maintain leadership by acting as a role model for fellow employees.
• Ability to work well with students, faculty, staff and the general public.
• Ability to handle emergency situations in a calm and professional manner.
• Willingness to work extended hours as needed, including on weekends.

Preferred Qualifications

• Associate degree.
• Previous custodial experience in a residential setting.

Working Conditions/Physical Requirements

The essential functions of this position require regular movement between indoor and outdoor campus locations, with exposure to varying weather conditions, including extreme heat and cold. Work is often physically demanding in nature and may require walking, navigating uneven or slippery surfaces, climbing stairs and ladders, bending, kneeling, and standing for extended periods. Required abilities include frequent use of fine motor skills to push, pull, or maneuver a range of equipment. Work requires regular lifting of objects up to 50 pounds, and occasional lifting of up to 100 pounds. Qualified applicants who can perform the essential functions of this position with or without reasonable accommodations will be considered.

Benefits

An overview of Elmhurst University benefits is available here.

Instructions to Applicants

This position is designated by Elmhurst University as being safety sensitive. Per University policy, candidates for employment in safety-sensitive positions must comply with pre-employment drug testing, and employment in these positions is contingent upon completion of a drug test with satisfactory results. With consideration for the working conditions and physical requirements for this position, as described in the section above, a physical examination is required as well. Both the drug testing and physical examination are conducted at the University’s expense in an approved facility within one week of acceptance of a written offer of employment. Candidates may communicate with the testing facility and with Human Resources to explain any positive test results. For additional information regarding this policy, candidates may email Human Resources at hr@elmhurst.edu for assistance.