Restoration Estimator - Reno

Title: Restoration Estimator

Location: Reno, NV

Want to be a difference maker? We provide homeowners peace of mind so they can focus on what matters most! Come work as a Restoration Estimator with Paul Davis Restoration and you too can become a difference maker. Our estimators assist both residential and commercial customers who have experienced property damage due to floods, fire, mold, wind, broken pipes, or malfunctioning appliances. We are looking for dedicated individuals who can provide extraordinary care serving others in their time of need. This is an extremely important role in our company, and we are looking for the best of the best to fill it. Paul Davis Restoration takes pride in looking for professional, hard working, and reliable individuals to be part of our difference maker team!

About Us

Paul Davis Restoration is part of a national franchise organization that provides services to repair and clean up damage to residential, institutional, and commercial structures from fire, water, storm, mold, or other disasters. Founded in 1966, Paul Davis is a rapidly growing network of more than 300 independently owned and operated franchises. We are on a mission to provide opportunities for great people to deliver best in class results!

We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on being difference makers by living our vision, mission and values to be more than just a service provider! The Paul Davis heritage is based around a can-do attitude, innovation, and outstanding customer service.  

What does a Restoration Estimator with Paul Davis do?

The Estimator will partner with property owners, adjusters, and project managers when a customer experiences events such as a fire or flood and need to repair damage to residential and commercial property. As an estimator, you will use Matterport and other technology to tour the scene after property disasters to accurately scope projects and write estimates for our production teams to complete. You will build and maintain relationships with insurance professionals communicating with local adjusters, desk adjusters, and program specialists to finalize project estimates. 

Job Responsibilities

• Maintain relationships with adjusters and communicates with updates
• Meet operational goals of sales, gross margin, customer service, estimate turn around
• Track metrics during bi-weekly goal setting and review meetings such as estimate turnaround time, estimate volume, and estimate quantity
• Clearly communicate expectations with the estimating team, program vendors, and local adjusters and contacts
• Communicate and document any change orders and insurance supplements
• Ensure projects are completed within profit range and service level agreements are accomplished
• Follows all TPA and program guidelines
• Participates in the collections process
• Partner with insurance providers 
• Using technology such as Matterport, Hover, Eagleview to estimate job costs
• Utilize blueprints and proposals to complete project estimates
• Estimate revisions, corrections, and compliance with program guidelines
• Writing change orders as requested

Basic Qualifications

• 1-3 years of experience as a restoration/mitigation estimator or insurance professional
• Bachelor's degree preferred or equivalent industry experience
• Competency in Microsoft applications including Word, Excel, and Outlook
• Self-motivated to get results with attention to detail
• Proficient verbal and written communication
• Positive, can-do attitude who is a team player
• Ability to prioritize, organize, and think critically
• Familiarity with different insurance carriers and their required guidelines
• Familiarity with Matterport and Hover software required
• Familiarity with XactAnalysis and XactContents
• Familiarity with MICA and dry out logs
  
• Familiarity with Symbility and Claims Workspace

Working Conditions

• Remain in a stationary position, often standing or sitting for prolonged periods while working on a computer
• Adjusting or moving objects up to 20 pounds in all directions
• Repeating motions that may include the wrists, hands, and/or fingers
  

Benefits

• 3 weeks of paid time off
• 7 company paid holidays
• 401(k) with company match
• Medical, dental, vision, life, supplemental, and disability insurance offered
• On-the-job training to develop new skills