Sr. Revenue Operations Associate – LATAM Bilingual
Key Responsibilities
- Manage the daily upload of invoices from Salesforce CRM into NetSuite Financial System
- Reconcile Salesforce data with NetSuite invoiced data to ensure revenue accuracy
- Maintain a strong understanding of LATAM billing markets as well as U.S. entity billing structures, including applicable regulations and compliance requirements
- Respond to a high volume of daily client and internal inquiries, including missing invoices, billing discrepancies, and follow-ups
- Proactively flag issues, track open items, and follow through to resolution
- Review daily priorities to ensure all scheduled responsibilities are met
- Resolve billing discrepancies by partnering with Sales, Account Management, and Accounts Receivable teams
- Generate ad-hoc revenue and billing reports by customer, advertiser, campaign, and entity
- Monitor Salesforce dashboards for unbilled invoices, special client billing needs, and adjustments
- Support the monthly client PO process, including invoice submission through client portals
- Manage invoicing for consolidated billing clients
- Assist in system testing, enhancements, and data validation during new feature rollouts