Tutor Intelligence is building the technology and processes to let robots go where they’ve never gone before: the average American factory and warehouse. We understand that general-purpose and generally intelligent robots are going to be built in our lifetimes, and we’re not content to sit on the sidelines.
Founded by MIT alumni and backed with over $40M in funding by leading investors in AI and robotics, Tutor combines human and artificial intelligence to build something greater than the sum of its parts — a Tutor Intelligence. As an AI software company that deploys its inventions directly into customer facilities, every mechanical improvement, deployment, and operational decision directly impacts the physical economy.
We don’t just build robots. We deploy them, support them, and ensure they perform in the real world.
As a Robotics Technician II based in Atlanta, you will own the performance and reliability of robots deployed across customer sites in Georgia, Florida, and North Carolina.
This is a high-ownership, customer-facing regional role. You will build strong working relationships with onsite maintenance teams, proactively manage preventive maintenance schedules, deploy new robotic systems, and support remote troubleshooting efforts.
You are not just fixing equipment. You are protecting uptime, strengthening customer partnerships, and ensuring our fleet performs consistently across your region.
Regional Fleet Ownership
Serve as the primary technical owner for robots deployed at customer sites in GA, FL, and NCEnsure uptime targets are consistently achieved across your regionIdentify trends and recurring failures to improve overall fleet reliability
Customer Relationship & Site Partnership
Build strong working relationships with customer onsite maintenance teamsAct as the trusted technical liaison between Tutor and the customerClearly communicate system health, risks, and action plans
Preventive Maintenance & Field Support
Schedule and execute preventive maintenance (PM) visitsPerform corrective maintenance and troubleshooting independentlyDiagnose mechanical, electrical, pneumatic, and control system issues
Deployment & Expansion
Deploy and commission new robots at customer sitesSupport system upgrades and performance improvements
Remote Support & Enablement
Support remote service calls and guide customer maintenance teams through low-level repairsEmpower customers to perform approved service procedures safely and correctly
Spare Parts & Inventory Ownership
Ensure customers maintain proper spare parts inventory onsiteAudit spare parts kits during site visitsCoordinate replenishment and recommend stocking levels
Documentation & Escalation
Maintain accurate service logs and ticket documentationEscalate systemic issues to Engineering while driving immediate containment
Required Qualifications
3+ years of experience in robotics, automation, industrial maintenance, or electromechanical systemsStrong troubleshooting capability across mechanical and electrical systemsProven customer-facing or field service experienceAbility to operate independently across multiple sitesAbility to read electrical schematics and mechanical drawingsValid driver’s licenseAbility to travel up to 75%, including short-notice travel
Preferred Qualifications
Experience deploying or commissioning industrial equipmentFamiliarity with PLC troubleshooting, sensors, motors, pneumatics, and networking basicsExperience guiding customers through remote repair proceduresSpare parts planning and inventory management experienceBilingual (English/Spanish) strongly preferred
Work Environment & Physical Requirements
Field-based role operating from Atlanta, GAFrequent travel across GA, FL, and NCAbility to lift up to 50 lbsAbility to work in warehouse and industrial environmentsAbility to stand, climb, kneel, and work in confined or elevated spacesOccasional evening, weekend, or on-call support as needed
Why Tutor:
Own a region and have a direct impact on uptime
High autonomy and field leadership responsibility
Direct customer influence and relationship ownership
Opportunity to deploy and scale real-world robotics systems
Fast-moving startup with accountability and ownership