Sales Support Specialist

We’re seeking a reliable Sales Support Specialist to join our remote cleaning business team and help streamline sales operations.

The Role:
You’ll assist in managing leads, coordinating follow-ups, and ensuring customers receive timely responses and smooth service.

Key Responsibilities:

• Support the sales team with lead tracking and updates.

• Follow up with clients to confirm bookings.

• Maintain CRM accuracy and data integrity.

• Coordinate between customers and operations.

• Help achieve monthly booking targets.

What We Offer:

• R8,000 base + performance-based commission (average R25,000/month).

• Fully remote position.

• 40 days paid annual leave.

• Training and career development.

1. 2+ years’ experience in direct or telesales with measurable results.

2. Excellent English communication, clear and professional.

3. Able to work independently in a fully remote environment.

4. Strong interpersonal skills and problem-solving abilities.

5. Calm under pressure, handling objections and stress effectively.

6. Proven success in meeting sales targets via phone-based interactions.

7. Proficient in Microsoft Word, Excel, and Outlook.

8. Experience using CRM systems for tracking leads and sales.

9. Skilled in negotiation and resolving client concerns efficiently.