Senior AI Engineer
Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.
We are looking for an experienced AI Engineer to join us.
Focus:
Build and iterate on AI systems that transform raw call data into insights — from transcription and summarization to conversation intelligence.
Key Responsibilities:
- Design preprocessing pipelines for transcripts: speaker diarization, cleaning, chunking, embedding.
- Develop and optimize RAG pipelines for call insight retrieval (e.g., topics, action items, sentiment).
- Fine-tune or prompt-engineer LLMs for summarization and QA over calls.
- Build APIs to deliver AI insights to frontend dashboards and search interfaces.
- Collaborate with product/design on conversation visualizations and feedback loops. - Rapidly prototype and evaluate new models (LLM, ASR, emotion detection).
- Design automated evaluation pipelines (e.g., WER, ROUGE, subjective quality metrics).
Technical Stack:
Python • Node.js • Whisper / Deepgram / AssemblyAI • LangChain / LlamaIndex • Supabase / Pinecone / ClickHouse • OpenAI / Anthropic / Gemini APIs • React • Fly.io
Requirements:
- 5+ years ML and 2+ years AI engineering experience.
- Experience leading products and projects.
- Experience with transcription, RAG, summarization, and prompt optimization. Familiar with embedding generation and vector retrieval for conversation data. Comfortable with rapid experimentation and product iteration. Startup mindset, strong ownership, and interest in multimodal AI systems.
- Experience with developer-AI productivity tools (Cursor, Claude Code, Copilot).
What we offer:
- Dynamic and supporting international teams.
- Regular assessments and performance reviews. You will have the opportunity for promotion, bonuses and a raise in accordance with the pace at which you develop and your performance
- Remote, hybrid or office work.
- 20-25 vacation days per year.
- Equipment for work, laptop and all necessary additions.
- Access to trainings and courses.
- Private health insurance.
- FIT Pass card for many sports’ facilities.
Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Candidate Privacy Policy
Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains:
- What information we collect during our application and recruitment process and why we collect it;
- How we handle that information; and
- How to access and update that information.
Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.