Senior Associate, Sales Strategy and Operations
About the Team
DoorDash’s Sales and Partner Management teams are the heart and soul of our business, partnering with merchants across Australia to grow revenue and help them operate even better. Sales Strategy & Operations sits at the intersection of Sales, Partner Management, Operations, Product and Analytics, building the foundations and operating cadence that help our teams target, win and retain the right merchants at scale.
About the Role
As a Senior Associate on the Enterprise & Mid-Market Sales Strategy & Operations team in Australia, you will combine strategic planning and analysis with hands-on operational execution. This role is primarily focused on sales planning (e.g., quotas, forecasting and incentives) and will also support broader Sales S&O initiatives (e.g., GTM operations, territory planning, pipeline analytics and process improvement).
You’ll partner closely with Sales Leadership, Sales Managers and cross-functional teams (Finance, Product, Analytics, Operations and Partner Management) to set the team up for success—ensuring we are working toward the right goals, with clear plans, strong reporting and the tools and processes to deliver.
You’re excited about this opportunity because you will…
- Own the development, implementation and administration of incentive structures for the Enterprise & Mid-Market Sales organisation, partnering with Sales Leadership, Sales Strategy, Finance and Product.
- Build and maintain forecast, quota and performance models, and set and track quota targets aligned to topline goals.
- Diagnose performance and deliver data-driven recommendations to improve productivity and outcomes.
- Run the GTM operating cadence for Enterprise & Mid-Market (e.g. weekly reporting, pipeline health, Salesforce hygiene) in partnership with front-line Sales leaders.
- Scope and launch experiments and GTM initiatives to increase Sales productivity; build business cases and models to quantify impact and trade-offs.
- Support territory and coverage, and resource allocation decisions; lead cross-functional projects to remove friction and scale the sales engine.
We’re excited about you because…
- You have 4+ years of experience in sales strategy & operations, sales planning, consulting, analytics, corporate strategy, banking, technology or a related field, with a track record of delivering initiatives and helping teams hit goals.
- You have a Bachelor’s degree (or equivalent practical experience).
- You’re comfortable using Excel / Google Sheets day-to-day to answer business questions and keep teams aligned (e.g., building trackers, weekly performance summaries, quota/attainment reporting, basic forecasting, or incentive/commission calculations).
- You have basic SQL skills (or are keen to learn) — for example, running queries to pull revenue for a merchant/segment/time period, check weekly trends, or validate numbers used in reporting and dashboards.
- You’ve partnered with Sales teams and used a CRM (Salesforce is a plus) to understand pipeline health and support strong operating habits.
- You’re a clear communicator and collaborator - you can explain what the numbers mean, align stakeholders, and turn insights into practical recommendations.
- You take ownership, follow through, and can prioritise effectively in a fast-moving environment (even when things aren’t perfectly defined).
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About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.