Senior BI Analyst (Reporting Lead) in Cluj-Napoca, Romania (Hybrid) - fixed term

About Global App Testing

• Put simply, when the likes of Google or Meta need to globally test their apps, they use Global App Testing. We help companies all around the world to accelerate growth and release AI solutions safely through our crowd-enabled testing platform for web and mobile apps.
• Internationalising software at speed has become increasingly problematic, with the vast combination of new devices, operating system upgrades and global network providers.
• By taking a customer-focused approach to quality, hundreds of leading brands, including Meta, YouTube, Microsoft, General Electric and Apple, rely on Global App Testing’s platform to improve quality at a speed that allows agile and DevOps teams to release faster and more often, confident in their product-market fit.
  

Our Mission and Culture

• At Global App Testing, we have the capability to leverage over 110,000 assessed and professional testers with real devices in real environments in over 189 countries.
• We’ve also gained worldwide recognition for innovations in the testing field - most notably creating Testathons (Hackathons for Testers) and publishing a best-selling book called Leading Quality (a definitive guide and philosophy on how the right QA can increase your speed, scale, and global growth). Testathons have now run in over 35 countries with leading tech teams like Spotify and Instagram.
• At Global App Testing we’ve created an open and inclusive environment where you can play to your strengths whilst stretching yourself to become the best version of yourself. We believe focusing on your core skills, enjoying your work.
• We embrace an inclusive and friendly environment knowing how important it is to have a healthy work-life balance.

The Senior BI Analyst (Reporting Lead) will own and shape how business reporting works at Global App Testing, ensuring teams across the company have access to reliable, well‑structured insights to support decision making.

What you'll be doing:

 GAT operates with data across multiple systems, including relational databases (PostgreSQL), spreadsheets,  a data warehouse (Redshift) and many third parties connected to it (i.e. Jira, HubSpot). Reporting requirements come from multiple stakeholders across the business. This role will bring structure and clarity to reporting by maintaining and improving dashboards, producing ad‑hoc analysis, and helping teams understand what data is available and what insights can realistically be produced.

This role will report to the Head of Engineering. On a day to day basis, you will work closely with Operational Delivery teams, Commercial (Sales) teams, Leadership, Product Management and Engineering. Engineering will continue to own the underlying data architecture and platform migrations, while this role will focus on ensuring that reporting remains accurate, usable and aligned with business needs as the data model evolves.

Beyond producing dashboards and reports, you will be expected to perform an internal consultative role by helping teams interpret data and shape decision making by translating business questions into clear analytical outputs.

The position is based in Cluj-Napoca and will collaborate with distributed teams across our global teams based in Romania, the UK and Poland.

What you'll learn here:

• How a global technology company uses data to support operational delivery, commercial performance and product development for some of the biggest technology brands in the world.
• How to collaborate cross functionally with engineers, product managers and operational teams as insight needs evolve alongside platform and data architecture changes.
• How to shape how data and reporting practices evolve across the company and across teams in multiple geographies.
• How to advise product, commercial and operational teams on how to leverage data analysis best practices in order to answer important questions about how we can serve our customers better.

Requirements

Who are we looking for:

• You are comfortable working in environments where data sources may be imperfect or evolving, and able to bring structure and clarity to reporting.
• You are not afraid to take initiative, experiment, implement successively better and better approaches to our BI needs.
• We rely on you to be communicative, open to share feedback and receive it. We offer the same to you - as equal partners.
• We want someone who is excited about working collaboratively and being involved in solution design and evaluation with stakeholders; this is a role where you will receive support and air cover for prioritising work but you will have to work alongside teams to understand their requirements
• You can communicate clearly, remain composed when managing multiple stakeholders and competing reporting requests and broadcast clearly the priority order of the things you are working on.
• You are confident in explaining what data can and cannot realistically answer and able to push back constructively when requests are not feasible.
• It's important for us that your approach to learning and growth doesn't differ from ours - we believe that if we don't get better, we get worse.

What do we expect:

• Experience:
• 5+ years of experience in Business Intelligence, Data Analytics or Reporting roles
• Experience supporting reporting across multiple business functions such as operations, sales or product teams
• Experience working with BI tools such as Metabase, Looker, Tableau or Power BI
• Experience working with SQL-based data warehouses and operational databases
• Technical skills:
• Strong SQL skills are essential. Most analysis will be performed directly on warehouse and operational databases.
• Ability to query Redshift and Postgres databases confidently
• Experience building and maintaining dashboards in BI tools (Metabase preferred)
• Experience analysing and integrating data from multiple sources such as databases, spreadsheets and CRM systems
• Ability to structure datasets and queries to support reliable and repeatable reporting
• Soft skills:
• B2+ level English (clear oral and written communication)
• Ability to communicate insights clearly to technical and non‑technical stakeholders
• Ability to remain calm and structured when managing multiple reporting requests
• Strong stakeholder management and collaboration skills
• Ability to prioritise requests and push back constructively when needed
• Other:
• Based in Cluj-Napoca, Romania with willingness to be in the office two days per week.
• Nice to have:
• Experience in a technology business, either a service business or a product SaaS business.

Benefits

Flexible Collaboration & Benefits:

We believe in flexibility, not just in how you work, but in how you’re compensated. We offer two contract options for this 12-months initial term (with high potential for permanent extension):

Option A: Individual Labour Contract (CIM)

• Monthly Salary: 15,000 – 19,500 RON Gross (based on experience).
• Meal Tickets: 35 RON/day (approx. 700 RON net extra/month).
• Paid Time Off: 25 days of annual leave + public holidays.
• Medical: Premium Private Healthcare Insurance.

Option B: B2B Partnership (SRL / PFA)

• Monthly Rate: An equivalent monthly rate based on the 15,000 – 19,500 RON budget.
• Flexibility: Manage your own taxes while enjoying a long-term, stable partnership.
• Time Off: We value your rest, B2B partners also enjoy 25 "service-free" days per year.

🌟 Extra Perks (For Everyone)

• High-end [Mac/PC] and top-tier software tools.
• Flexible working location and hours - a hybrid contract subject to business needs.
• While the initial contract is for 12 months, our goal is to build a long-term relationship. Success in this role leads directly to a permanent collaboration.
• Educational assistance, personal career development and mentoring support.