Senior Business System Analyst - Platform
Responsibilities:
- Gather, analyze, and document business and system requirements from stakeholders;
- Translate business needs into clear functional and technical specifications;
- Design mockups and wireframes to visualize requirements (Figma or similar tools);
- Model and optimize business processes (use cases, user stories, UML sequence diagram);
- Collaborate closely with developers, QA engineers, project managers, and product owners;
- Coordinate work of multiple teams, synchronize activities, and ensure feature delivery from idea to production;
- Monitor progress, identify blockers, and drive resolution to keep development on track;
- Facilitate decision-making across stakeholders and ensure alignment on priorities;
- Provide acceptance testing and develop test cases;
- Participate in the release cycle: analyze support requests, reproduce and verify bug fixes, and prepare release notes for customers;
- Review system documentation;
Qualifications
- 5+ years of experience as a Business Analyst or System Analyst in IT projects;
- Hands-on experience in writing specifications, user stories, and use cases;
- Practical skills in process modeling and requirements management tools (Jira, Confluence, etc.);
- Experience in creating wireframes/mockups in Figma;
- Knowledge of databases and SQL;
- Experience with system integrations (REST/SOAP APIs);
- Knowledge of BI/analytics tools (Power BI, Tableau);
- Proven ability to coordinate cross-team collaboration, monitor progress, and ensure timely delivery;
- Strong communication and facilitation skills, ability to bridge business and technical perspectives;
- Experience in large-scale or international projects;
- Professional knowledge of English is mandatory, Russian would be a plus
Additional Information
We offer:
- Private health insurance
- Performance bonuses
- Full work equipment (Laptop, mouse, headphones, etc)
- Great opportunities for career growth
- We are open to work from home, hybrid or fully on site working model from our office in Belgrade
***The title and salary will be discussed with a successful candidate depending on the level of experience.
Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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