Senior Capacity Planner - Terminal Integration Programme
About the Role
Auckland Airport is undertaking significant terminal development while we continue to serve increasing passenger demand. We’re looking for a Senior Capacity Planner to become the subject matter expert for terminal capacity across the Terminal Integration Programme. In this role, you'll be balancing current and future infrastructure, safeguarding resilience through each construction phase, and preparing for growth over the next five year window.
The successful candidate will thrive in fast paced environment and enjoy working with a broad set of stakeholders to deliver and execute Auckland Airports future strategy and operating plan
Your key responsibilities are:
- Lead construction phasing capacity modelling end-to-end—ensuring infrastructure supply matches forecast demand from mobilisation to handover across each works stage.
- Design and maintain short- to medium-term planning methodologies (seasonal to near-term) across check-in, security, immigration, baggage, and kerbside.
- Turn insights into action: use CAST Terminal Express to inform capacity throughput during works—e.g., sequencing airline onboarding to Auckland Airport’s check in transformation operating model and balancing kiosks/bag-drop and staffing across peaks.
- Inform process improvement opportunities using advanced performance data (e.g., LiDAR, BlipTrack/BLIP) to smooth peaks, remove bottlenecks, and protect customer experience.
- Partner with internal teams to de-risk new asset activation and deliver day‑one operational readiness at each cutover.
- Influence strategy: provide trusted analysis and options that shape short-, medium-, and long-term capacity decisions.
Tools & data you’ll work with:
- Simulation: CAST Terminal Express
- Operational data: Veovo AOS/AODB, RMS, Passenger and Flights historical and future demand forecast
- Sensing/performance: LiDAR, BlipTrack/BLIP, asset utilisation
- Construction staging plans and timelines
What you’ll bring to the role
At Auckland Airport, we are a busy hive of activity, and a lot of what we look for is how you would align with our AKL values All In | Tātou tatou – How we feel, Know How | Kōkiri Tahi – How we think and Let’s Go | Karawhiua – How we act.
To ensure your success in this role, you will need:
- 5–8+ years in airport terminal planning, operations planning, industrial/transport systems, or similar (airports strongly preferred).
- Hands-on expertise with passenger flow/queuing simulation (CAST Terminal/Terminal Express or equivalent).
- Strong quantitative skills—scenario design, constraints/trade-offs, Level of Service and throughput analysis.
- Proven ability to translate models into tactical realities and executable plans with airlines, ground handlers, border agencies, and programme delivery.
- Clear, concise communication—decision papers, exec updates, presentation, influencing and cross-functional facilitation.
- Degree in Engineering, Operations Research, Transport/Industrial Engineering, Data/Analytics, or related field (postgraduate an advantage).
About us
From the arrival of the Tainui Waka into the Manukau Harbour, Auckland Airport has always been a place of journeys. We stand proudly as the gateway to Aotearoa, welcoming travellers beginning their journeys, farewelling Kiwis to new destinations, connecting businesses and workers to new opportunities, and celebrating partners and investors who back us along the way. We have ambitions to be a global hub and a comprehensive development programme to deliver this vision.
With so many moving parts to keep the airport precinct running, it’s our collaboration and passion that keeps everything together. This is what our culture and heritage have been built on. When you work with us, you’ll share our ambition to be a great New Zealand business, and one that’s making a strong contribution to the wellbeing of our communities and economy.
E mahi ana mātou mō Aotearoa. We are working for New Zealand.
Auckland Airport is more than just a business. It’s a truly unique place with an important role to play in New Zealand’s recovery. Together we’re its custodians, knowing that the work we do has the power to create positive change for our customers, the community, the environment and for the prosperity of Aotearoa. We’re all about creating a sense of place where everyone can thrive, and one where others aspire to work. We’re a diverse and inclusive workplace and welcome people from all walks of life.
Whiria te tangata. Our values weave us together. They’re what we stand for, who we are and how we act.
Apply today
It’s our collaboration and passion that keep everything together. This is what our culture and heritage have been built on. When you work with us, you’ll share our ambition to be a great New Zealand business, and one that’s making a strong contribution to the wellbeing of our communities and economy.
If this role sounds like you, we’d love to hear from you. Click the "Apply" button now.
Attention Recruitment Agencies: Auckland Airport has a Direct Sourcing model and at this point in time we will not require any recruitment agency support for this role.
Please note that applications will be reviewed continuously throughout the recruitment period, and appointments may be made before the official closing date of the advert.
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