Senior Credit Risk Manager

Join the Revolution in Car Finance 🚗💥

At Carmoola, we’re changing the way people get on the road – making it faster, fairer, and entirely built around the customer. We’ve started with car finance, reimagining it from the ground up with a seamless, digital experience that puts drivers in control.

Since launch, we’ve raised over £430m from top-tier investors (including QED), helped over 15,000 customers get behind the wheel – and we’re scaling fast.

To take things to the next level, we’re looking for a sharp, structured, and analytically-minded Senior Credit Risk Manager to develop the strategy and scale a critical part of our business. Our ideal candidate has experience of delivering amazing credit results in an auto lending business.

Your Mission

You’ll be responsible for optimising our credit risk and affordability strategy, taking it to the next level, ensuring that lending decisions focus on growth while protecting the financial health of the business. You’ll analyse and implement best-in-class decision-making with a high degree of AI and automation that balance business growth aspirations with strong credit outcomes, using data-driven insights and innovative approaches tailored to the unique dynamics of the car loan market.

This is a high-impact role for someone who loves digging into data, understands how to move from insights to pragmatic in-market strategies, and thrives in fast-paced, high-ownership environments. 

What You’ll Be Doing

• Working within a small, experienced risk team to develop new approaches to credit and affordability, taking pragmatic decisions by using a hands-on approach to analytics and data.
• Building scalable processes that balance customer outcomes, operational efficiency, and commercial goals.
• Delivering in-market results by driving credit performance, reducing arrears rates, across the risk spectrum.
• Using data, AI, and data insights to identify trends, inform strategy, and continuously improve processes.
• Ensuring all activities meet regulatory, legal, and compliance standards, with a strong focus on the fair treatment of customers.
• Partnering closely with product, engineering, operations, and finance to integrate lending decisioning into the broader customer journey and company strategy.
• Acting as a senior voice in the business on credit performance, providing regular updates to leadership and contributing to long-term planning.

Requirements

What You’ll Bring

• 5+ years experience of delivering credit results in an auto lending business built on data and AI.
• Solid foundation of delivering data driven results, with experience using SQL/Python, Open Banking and credit modelling.
• Open and collaborative — you work cross-functionally, blending analytics with operational delivery, and naturally bring others along with you.
• Structured thinker — you impose clarity on complex, ambiguous problems and navigate uncertainty with a clear, methodical approach.
• Fast learner and self-starter — you pick up new tools, strategies, and concepts quickly and independently.
• Thrives in fast-paced, complex environments — you’re comfortable with ambiguity and figure things out as you go.
• Organised and deadline-driven — you manage multiple priorities and consistently deliver high-quality results.
• Positive, high-energy problem-solver — you stay solutions-focused and maintain momentum even under pressure.
• Genuine excitement for Carmoola’s mission and the chance to shape the future of how people get on the road.

Benefits

Why Join Carmoola?

• 💰 Competitive salary: £80k-£100k per annum depending on experience
• 🔎 Yearly performance-based pay reviews
• 💼 Hybrid working: 3 days a week in our London office, in the heart of beautiful Primrose Hill
• 🏝️ Holidays: 30 days + bank holidays, plus an extra day on your birthday 🥳
• 🌎 15 days a year to work from anywhere
• 🩺 Private healthcare
• 📈 Pension: 5% employer matched contribution
• 🏋 Join a mega-talented and high performing team
• The chance to play a pivotal role inside a fast-growing fintech during a meaningful stage of its journey.

If this sounds like your kind of challenge, let’s talk.