Senior Director of Revenue Operations
$210k - $247k USD
Modern Health
Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.
Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.
More about our culture and what you can expect when you join the team:
- “It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.
- We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.
- We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.
- We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.
- We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.
Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as World’s Most Innovative Companies of 2023 by Fast Company, Top 25 Companies of San Francisco 2023, and 2023 Well-Being Trailblazer Award. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.
We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you!
The Role
Modern Health is seeking an experienced leader to head our Revenue Operations function. As Sr Director of Revenue Operations, you will serve as a strategic partner to our Sales, Marketing, Client Management, and Partnerships teams, driving operational excellence and predictability in our go-to-market (GTM) engine. Reporting directly to the Chief Commercial Officer, you will own the infrastructure, analytics, forecasting, and annual GTM planning that enable scalable, data-driven growth for our tech-enabled behavioral health platform.
Modern Health is a high-growth, mission-driven company delivering evidence-based, equitable mental health care to employees and their families worldwide. Our single, adaptive platform combines self-guided digital tools, coaching, therapy, group support, and crisis care—available globally in 80+ languages and 200+ countries—to help organizations reduce burnout, improve well-being, and drive measurable ROI. As we expand up-market into larger enterprise clients, RevOps plays a pivotal role in aligning cross-functional teams, optimizing processes (including AI-leveraged innovations), and ensuring revenue reliability amid rapid scaling.
You will lead a high-performing RevOps team, build and maintain our RevTech ecosystem, launch step-change initiatives, and foster a culture of continuous improvement. This is a builder role for someone who thrives in ambiguity, translates strategy into execution, and has empathy for frontline teams in a purpose-driven healthtech environment.
The role can be performed on a remote work basis within the USA, but it is not eligible to be performed remote in Hawaii.
What You’ll Do
Lead and Develop the Team
- Manage an initial team of four (including deal desk and analytics support), assess current/future needs, and build a scalable RevOps function that supports company growth.
- Lead with servant leadership: attract, develop, and retain top talent while reinforcing Modern Health’s empathetic, results- oriented culture.
Execute GTM Strategy & Planning
- Lead coordination and preparation of quarterly GTM board reporting and materials for executive and board audiences.
- Own and elevate sales forecasting, pipeline management, and intra-quarter revenue funnel tracking against plan.
- Drive the annual GTM planning process, including target-setting, territory/coverage design, team structure, quota setting, and incentive/compensation plans across VP+, Sales, Client Management, and Partnerships.
Oversee Revenue Infrastructure & Processes
- Serve as primary owner of our GTM tech stack (Salesforce, forecasting tools, workflow automation, etc.) and maintain a forward-looking roadmap—leveraging AI where possible to automate insights, workflows, and decision-making.
- Own commissions administration processes end-to-end for Sales, Client Management, and Partnerships teams.
- Oversee the Deal Desk/Pricing execution team to ensure consistent, accurate pricing, contract terms, and deal velocity while driving process improvements and operational efficiencies.
Drive Change Impact & Innovation
- Partner with GTM leadership to identify and execute high-impact strategic initiatives (e.g., launching new channels, entering greenfield markets, or enhancing up-market enterprise motions).
- Lead cross-functional projects to optimize or reimagine parts of the revenue funnel—from prospecting through renewal and expansion.
- Serve as a key contributor to quarterly prioritization, OKRs, MBOs, etc
- Continuously identify opportunities to build new capabilities, streamline operations, and apply AI-driven approaches to accelerate growth and member outcomes.
Who You Are
- 12–15+ years of progressive experience in enterprise Revenue Operations, Sales Operations, or related functions—ideally in high-growth B2B tech-enabled services, healthtech, behavioral health, or benefits administration environments.
- Proven builder mindset with a bias for action and measurable results; experienced scaling RevOps during periods of rapid growth and change (builder vs. pure optimizer).
- Deep understanding of full revenue lifecycle in B2B models, including new logo acquisition, renewals, expansions, and partnerships in regulated or complex client environments.
- Exceptional collaborator and humble expert—skilled at partnering across Sales, Marketing, Client Management/renewals, Partnerships, and Finance.
- Empathetic, Hands- on, Results-focused leader with frontline sales/CM experience or strong understanding of rep pain points across the sales cycle; invested in team success.
- Problem-solver: quickly turns ambiguity into actionable insights and recommendations.
- Strong analytics acumen and data-driven decision-making; proficient in GTM tools (Salesforce admin capabilities, validation rules, process automation, forecasting platforms, AI).
- Experience with sales compensation administration
- Excellent communicator: comfortable presenting to executives, providing clarity to managers/reps, and crafting compelling narratives/presentations.
- Understands the end-to-end prospect-to-customer lifecycle from CX, revenue, and operational perspectives.
- Bachelor’s degree required; MBA, financial/consulting background, or healthtech-specific experience a strong plus.
If you're passionate about scaling a mission-critical platform that improves mental health outcomes for millions while building world-class revenue operations, we'd love to hear from you. Join us in making mental health a workplace strength.
Apply now to help shape the future of workforce well-being at Modern Health
Benefits
Fundamentals:
- Medical / Dental / Vision / Disability / Life Insurance
- High Deductible Health Plan with Health Savings Account (HSA) option
- Flexible Spending Account (FSA)
- Access to coaches and therapists through Modern Health's platform
- Generous Time Off
- Company-wide Collective Pause Days
Family Support:
- Parental Leave Policy
- Family Forming Benefit through Carrot
- Family Assistance Benefit through UrbanSitter
Professional Development:
- Professional Development Stipend
Financial Wellness:
- 401k
- Financial Planning Benefit through Origin
But wait there’s more…!
- Annual Wellness Stipend to use on items that promote your overall well being
- New Hire Stipend to help cover work-from-home setup costs
- ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
- Monthly Cell Phone Reimbursement
Equal Pay for Equal Work Act Information
Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.
- Zone 1: San Francisco Bay Area and New York City Metro
- Zone 2: All other California locations and Seattle, WA
- Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,
TX, CT, IL, MA, NH, NJ, OR, RI, VT - Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See our Careers page for more information.
Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.
Zone 1
$210,100—$247,200 USD
Zone 2
$189,090—$222,480 USD
Zone 3
$189,090—$222,480 USD
Zone 4
$168,080—$197,760 USD
Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.