Senior Enterprise Business Systems Analyst
$129k - $173k USD
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
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Senior Enterprise Business Systems Analyst
Fastly’s Business Systems team is seeking a Senior Enterprise Business Systems Analyst, GTM to support and scale our Go-To-Market organization. This role partners across Marketing, Sales, Sales Engineering, SDR, Account Management, and Channel teams to design, optimize, and operationalize the systems, processes, and data that power revenue generation.
This individual blends strategic thinking, systems expertise, and strong cross-functional partnership to translate GTM strategy into scalable technology solutions that drive productivity, data integrity, and revenue outcomes.
What You'll Do:
Stakeholder Collaboration & Business Partnership
- Partner with Marketing, Sales, Sales Engineering, SDR, Account Management, Channel, and Revenue Operations teams to understand business objectives and translate them into scalable systems and process solutions.
- Work closely with GTM leadership to align systems roadmaps with evolving go-to-market strategies and growth initiatives.
- Serve as a trusted advisor to stakeholders by clearly communicating solution tradeoffs, risks, impacts, and expected outcomes.
- Act as a subject matter expert for GTM platforms and processes, supporting both project initiatives and ongoing operations.
GTM Process Optimization & Automation
- Analyze end-to-end GTM workflows including lead management, opportunity management, quoting, forecasting, account planning, territory models, and partner processes.
- Identify operational bottlenecks, data gaps, and manual processes, and design scalable solutions to improve efficiency and visibility.
- Recommend and implement automation, integrations, and system enhancements that improve seller productivity and data quality.
- Partner with technical teams to operationalize system intelligence that supports pipeline accuracy, sales execution, and revenue predictability.
Product Ownership & Agile Execution
- Translate business needs into Solution Design Documents (SDDs), functional requirements, user stories, and acceptance criteria.
- Own and manage a prioritized GTM systems backlog, balancing short-term business needs with long-term architectural scalability.
- Collaborate with program managers and engineering teams to define delivery plans, manage scope, and ensure on-time execution.
- Lead UAT planning, test script development, and defect resolution to ensure high-quality releases.
Data, Reporting & Intelligence Enablement
- Partner with analytics and data teams to ensure a consistent and reliable GTM data model across systems.
- Define reporting, dashboard, and metric requirements that enable leaders to monitor pipeline health, conversion, forecasting, and performance.
- Support initiatives that improve data governance, integrity, and alignment between systems of intelligence and systems of action.
Change Management & Adoption
- Drive enablement through documentation, training materials, and process guides for GTM tools and workflows.
- Support post-launch adoption and continuous optimization of delivered solutions.
- Collect stakeholder feedback and translate it into future enhancements aligned with GTM strategy.
What We’re Looking For
- Bachelor’s degree in Business, MIS, Computer Science, or related field.
- 5 years of experience as a Business Systems Analyst, Product Owner, or similar role supporting Sales, Marketing, or Revenue organizations in a SaaS environment.
- Deep understanding of GTM processes including lead-to-opportunity, pipeline management, forecasting, account planning, and partner/channel motions.
- Strong business analysis and process design skills with a track record of delivering scalable system solutions.
- Experience translating complex business needs into clear functional requirements and user stories.
- Hands-on experience with Salesforce Sales Cloud, CPQ or quoting tools, marketing automation platforms, and integration/automation tools (e.g., Workato or similar).
- Familiarity with collaboration tools (Slack Apps), sales enablement platforms, and GTM intelligence solutions.
- Experience with analytics and BI tools (e.g., Looker, Tableau, or equivalent).
- Exposure to AI-driven GTM use cases and ability to evaluate where automation and intelligence can improve execution.
- Experience working in Agile delivery models.
- Strong SQL skills with ability to write intermediate queries.
- Excellent communication skills with the ability to influence senior stakeholders and drive alignment across functions.
- Comfortable operating in fast-paced, high-growth environments with evolving priorities.
We’ll be super impressed if you have experience in any of these:
- The following certifications: Scrum Master or PMP
- Working Knowledge: Workato, Jira, Ironclad, Lucid, Looker, Big Query
- Functional Knowledge: Marketo,
Work Hours:
- This position will require you to be available during core business hours.
Work Location(s) & Travel Requirements:
This position is open to Hybrid Work Locations.
The preferred locations for this position are:
- San Francisco, CA
- New York, NY
- Denver, CO
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.
This position may require travel as required by your role or requested by your manager.
SF / LA Fair Chance Ordinance Statement
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Salary:
The estimated salary range for this position is $129,470.00 to $172,632.00.
Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.
This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days.
Why Fastly?
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We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
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We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
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We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.
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