WHO WE ARE
At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.
Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.
Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.
About the team
The Customer Experience team is responsible for the entire presentation layer of Trustly for our customers. Our focus is to offer the best experience with a simple, efficient and accessible platform.
What you'll do:
Create and maintain features in Web including integration scripts applications and be able to develop unit tests for the same features.
Responsible for investigating problems in applications in collaboration with support teams, backend teams and merchant teams.
Propose and do refactors.
Estimate efforts for tasks with a high level of accuracy.
Analyze large volumes of data to find possible problems and propose performance improvements.
Identify performance issues and propose solutions.
Participate in technical meetings and propose solutions to problems.
Create alarms in metrics systems used by the company.
Indicate new tools and technologies.
Support new developers on company and train them on the development process, patterns and features
Participate in functional meetings with non-engineering teams with knowledge about all front end features and with skills to propose solutions
Document features in the available tool
Create integrated tests in the tool provided
In refinement meetings, analyze all proposals and be able to define the best solution
Be able to participate in war rooms and create an action plan
Who you are:
Experience developing/designing software systems;
Understanding of layout aesthetics, and a drive to create thoughtful UX experiences and pixel-perfect web pages;
Excellent coding skills in Javascript (ES6), HTML and CSS;
Expert in React Framework.
Excellent coding skill and understanding of OO concepts;
Previous experience with source control;
Plus: Ability to communicate with teams outside your country with a high level of proficiency in english.
Our perks and benefits:
Bradesco health and dental plan, for you and your dependents, with no co-payment cost;
Life insurance with differentiated coverage;
Meal voucher and supermarket voucher;
Home Office Allowance;
Wellhub - Platform that gives access to spaces for physical activities and online classes;
Trustly Club - Discount at educational institutions and partner stores;
English Program - Online group classes with a private teacher;
Extended maternity and paternity leave;
Birthday Off;
Flexible hours/Home Office - our culture is remote-first! You can work in every city in Brazil;
Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats! Spoiler alert: Equipment can be purchased by you according to internal criteria!;
Annual premium - As a member of our team, you are eligible to receive an annual bonus, at the company's discretion, based on the achievement of our KPIs and individual performance;
Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that!
#LIRemote
At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work. All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.
