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The Senior Invoice Acquisition Specialist role at Entrata is an on-site position located in Lehi, Utah.

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Senior Invoice Acquisition Specialist

EntrataLehi, Utah5h ago

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.

Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in.

The Senior Invoice Acquisition Specialist is responsible for managing utility and invoice acquisition processes for a broad portfolio of clients. This role applies in-depth knowledge of billing systems and utility operations to ensure timely receipt, accurate processing, and issue resolution for client utility invoices. The specialist serves as a key point of contact for escalations, supports process improvements, and collaborates across teams to enhance client satisfaction and operational efficiency.

Responsibilities:

Manage a portfolio of client services with minimal oversight, ensuring timely and accurate invoice acquisition

Resolve complex invoice discrepancies by liaising with utility providers and internal teams

Recommend and implement improvements to invoice receipt processes and tracking systems

Train and mentor team members to support overall team development and knowledge sharing

Maintain strong relationships with utility providers to streamline communication and resolve recurring issues

Support the onboarding of new properties by working cross-functionally to ensure invoice readiness

Ensure all invoice activities are compliant with tax regulations, accounting standards, and company policies

Participate in continuous improvement efforts, including documentation of best practices and process updates

Assist leadership with reporting and performance insights related to invoice management

Essential Functions:

Independently manage and troubleshoot invoice acquisition processes across multiple clients

Apply sound judgment to resolve moderately complex issues with minimal supervision

Maintain invoice data accuracy and consistency in line with compliance standards

Collaborate cross-functionally to ensure seamless invoice operations

Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently

Maintain professional interaction with internal and external stakeholders

Ability to work in a fast-paced and high-stress environment

Minimum Qualifications:

Advanced attention to detail and a high level of accuracy in data handling

Proven ability to resolve moderately complex issues using sound judgment

Strong interpersonal and written communication skills

Demonstrated ability to work independently and manage multiple priorities

Capable of mentoring others and contributing to team growth and knowledge sharing

High school diploma or equivalent

Benefits:

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

HSA/FSA options and employer-paid disability benefits provided for eligible employees.

Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.

Family-centric leave policies supporting new parents during significant life events.

Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.

Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

Bi-annual swag drops for employees

Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law.

But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?

Senior Invoice Acquisition Specialist

Responsibilities:

Essential Functions:

Minimum Qualifications:

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