Senior Legal Counsel
About Us
At Hiya, we're making calls safe, useful, and human again.
Voice is the most human form of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Hiya is changing that.
Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including, AT&T, Samsung, British Telecom EE, Rogers, MasOrange,Bell Canada, MasMovil, and Virgin Media O2, we're not just stopping bad actors, we're helping people feel good and confident about picking up the phone again.
This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next.
Join us. You won't just work on what voice is today, you'll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again.
About the Position
Hiya is looking for an experienced, business-minded lawyer in London to oversee major corporate legal functions across the company. You will report directly to our General Counsel & Chief Privacy Officer (CPO) (located in Seattle) and collaborate closely with senior executives to drive strategic business and legal initiatives. You will negotiate customer and vendor agreements, implement and use AI to scale legal functions as Hiya grows, assist with global privacy compliance, manage external counsel for specialty legal advice and, with our General Counsel, help develop Hiya’s overall legal strategy. As the first attorney in our London office, this is a leadership role requiring strategic thinking and the ability to influence key business decisions. We are an entrepreneurial and fast-moving technology company: Prior legal experience with tech, either in a firm or in-house, is a plus!
What You’ll Do
Manage corporate legal activities from top to bottom, including operator and OEM partnerships, vendor relationships, and both standard and complex IP and commercial agreements.
Act as a trusted legal advisor to senior leadership, providing clear and actionable advice on corporate initiatives, compliance, and strategy.
Improve efficiency of Hiya’s legal function by developing and implementing playbooks, AI contract review and intake mechanisms.
Assist CPO with privacy and data protection matters, ensuring that Hiya’s privacy policies and practices meet global standards and regulations such as GDPR, CCPA, and others.
Manage Hiya’s corporate governance of non-US subsidiaries, including compliance with local and international laws, regulations, and internal policies.
Work efficiently with outside counsel to advise on complex legal issues, including cross-border regulatory issues, litigation risks, and the structuring of new business models.
Monitor trends in privacy regulations and technology law, and advise the company on potential risks and opportunities.
Travel Required: Up to 15%
Qualities That Will Make You Successful
Strategic mindset with a practical, business-enabling approach
Detail-oriented and organized; thrives working autonomously
Flexibility and initiative to contribute to tasks and responsibilities beyond primary duties
Excellent communicator who can simplify complex legal issues for non-legal teams
Comfortable managing multiple priorities in a fast-moving environment
Collaborative, proactive, and accountable in driving outcomes
The person in this role must embody Hiya’s key values:
Serve: Our customers and each other
Do: Act rather than observe
Improve: Ourselves and our business
Own It: Holding ourselves accountable for success
Lead: Show up with a point of view, engage in open discussion, listen respectfully, and commit to decisions
The requirements in this job description are intended as a general framework rather than a strict checklist. If you have relevant or transferable skills—even if you don’t meet every qualification—we welcome your application.
Benefits
25 days holiday plus bank holidays
Opt-in salary sacrifice pension scheme (company contributes 4% of basic salary)
Paid parental leave
Private medical insurance through Vitality (including dental and vision)
Employer-paid life insurance (2x base salary)
Donation matching for a charity of your choice (up to US$1,000 per year)
WFH equipment stipend
US$1,000 per year in professional development funds
Lunch provided on in-office days
Diversity & Culture
We are building a team with a variety of perspectives and professional experiences. We evaluate great candidates through a business lens and strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career.
Our team has been recognized by Built In Seattle, Seattle Business Magazine, Deloitte Technology Fast 500 (#86), and Forbes (#1 Startup Employer). At Hiya, we’re a people-centric company focused on helping every employee grow professionally and personally. We foster a culture of support, challenge, and innovation—where curiosity and accountability drive progress.
You’ll love working here if you’re looking for an innovative challenge that’s truly disrupting an industry. Come join us!