Senior Manager, Sales Enablement
Relay is the Intelligent System of Action for the physical economy. While the digital revolution has historically left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem.
With a staggering 461% three-year revenue growth rate, Raleigh, NC-based Relay was recently ranked #175 on the Deloitte Technology Fast 500 and #920 on the Inc. 5000. We continue to invest in growing our teams to support this traction, and are hiring for a Senior Manager, Sales Enablement to join our Sales team.
We aren’t just selling radios; we are building the digital foundation for the 80% of the global workforce that doesn't work at a desk.
We are looking for a high-energy, detail-oriented Senior Manager, Sales Enablement to join our Enablement team as the second member.
In this role, you won’t just be following a playbook—you’ll be helping to write it.
You will partner directly with our Director of Sales Enablement to build a world-class revenue engine. This is a "roll-up-your-sleeves" individual contributor role where you will influence everything from the initial onboarding experience to ongoing readiness programs. You will be in the trenches with our AEs and SDRs, building the battlecards, talk tracks, and micro-learnings they need to win. You’ll work directly with the Director, Sales Enablement, to identify friction points in the sales process and deploy creative solutions to resolve them. If you thrive in a startup environment, love the art of the sale, and are obsessed with helping others succeed, we want to talk to you.
What You’ll Do:
As a generalist in a rapidly growing org, your day-to-day will be diverse. You will:
- Help build the foundation: Design, execute, and iterate on our end-to-end sales onboarding and ongoing certification programs, while helping reinforce our sales process.
- Content creation: Produce high-impact sales assets including playbooks, pitch decks, battlecards, talk tracks, and micro-learning videos.
- Facilitate & coach: Lead live training sessions and workshops, moving beyond just "presenting" to ensuring true skill adoption and mastery.
- Partner with sales leadership: Act as a strategic partner to sales managers, identifying performance gaps and deploying targeted enablement interventions.
- Cross-functional alignment: Work closely with product, marketing, and customer success to ensure the sales team has the most up-to-date product knowledge and messaging.
- Measure success: Establish metrics for enablement effectiveness, ensuring our programs drive measurable improvements in ramp time and win rates.
Who You Are
- A "doer" with a startup mindset: You are comfortable with ambiguity and aren't afraid to build something from scratch. You take pride in high-quality output.
- The ultimate communicator: You can distill complex product features into simple, value-based talk tracks that resonate with prospects.
- Business acumen: You understand the SaaS business model, the sales cycle, and what it takes to move the needle on revenue.
- Relationship builder: You know how to earn the respect of a seasoned Account Executive. You are a partner in their success.
- Highly organized: You can manage multiple projects simultaneously without letting details slip through the cracks.
Qualifications
- Experience: 4+ years of experience in Sales, Sales Enablement, or a closely related Revenue Operations role within a B2B SaaS environment.
- Skillset: Proven ability to create visual and written sales content (Decks, Playbooks, etc.) and experience with LMS or CMS tools is a plus.
Deep understanding of sales: Even if you haven’t been an Enablement Manager before, you have a deep understanding of the sales persona and what makes a rep tick
About us: Relay culture, benefits & perks:
Our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can *CHASE*the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!
It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future.
At Relay, we offer...
- 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
- Generous Paid Time Off
- 401(K) Savings Plan + Company Match
- Baby Cash Reward + Paid Parental Leave
- Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
- Free Snacks and Fun Times
- Latest tech, standing desks, and all the accessories and software you need to succeed in your role
Ready to build something great with us? We can't wait to hear from you!
Why Join Relay?
- A Proven Winner: Join a hyper-growth company trusted by over 40 of the Fortune 500 and a dozen of the Fortune 100.
- High Value, High Impact: With 47% of our revenue coming from $100K+ ARR customers and a 135% Net Revenue Retention (NRR), you will be joining a company rooted in value creation.
- Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, which has seen 500% YoY growth.
- World-Class Leadership: Our already stellar C-suite has been bolstered by leaders to help us scale toward our next major milestones.
- The Relay Culture: Work from our amenity-rich Raleigh campus (fitness center, sports courts) with 100% paid health insurance and a team dedicated to "Best Work In My Life" (BWIML).
If you're passionate about technology, driven to make a difference and align your work to a bigger mission, and excited to join a company that's shaping the future of frontline work, we encourage you to explore opportunities at Relay!