Senior Recruiter

Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and it's essential we build our team with committed Relayers for the mission! As a result, we're hiring for a Senior Recruiter who will thrive in a dynamic, high-growth tech environment.

Why Join Relay?

• Make a Tangible Impact:  Our platform directly enhances the lives of frontline workers, improving their responsiveness to customers (72%) and overall efficiency (77%). We've already facilitated over 2.5 billion messages and supported countless deskless workers.
• Be Part of a Winning Team:  We're not just growing - we're recognized as a leader in our field. Relay has been honored by Inc. 5000, Deloitte 500, and NC Tech, and we've achieved stellar revenue growth for two consecutive years.
• Thrive in a World-Class Environment: Our Raleigh campus boasts a fitness center, outdoor sports courts, a cafeteria, and modern workspaces designed to inspire collaboration and innovation.
• Embrace a Vibrant Culture: With over 200+ team members, we've cultivated a culture of empowerment and engagement, where every employee is encouraged to do their best work.
• Invest in Your Future: Our comprehensive benefits package prioritizes work/life integration and supports your personal and professional development.

Is this the right time for you to consider joining a company that is building out new teams and functions, where you will not only have the chance to execute on hiring, but also shape processes as we continue to grow and operationalize the Recruiting team to best serve the needs of this high growth company? If so, read on!

Relay is a cloud-based technology platform that helps frontline teams improve communications, increase employee safety, and improve their productivity. Relay helps frontline teams digitally transform their operations with the modern tools which supports actionable real-time data needed to track performance and improve their operations. Software has not yet transformed the frontline world, and we're on a mission to change that. We’ve experienced tremendous growth in our 5 years as a B2B company, and are expanding our Recruiting Team within People Services at Relayto support this growth!

In this role, you will add value across the business as you enable our teams with one of our most valuable resources: top talent and Relayers who are committed to the mission, excited to lean into a figure out new ways of doing things and customer obsessed.

This role will focus on tactical full cycle recruiting end to end including candidate coordination and nurturing through the entire process. You will also get the. opportunity to drive important projects within the Recruiting team, whether that is enhancing our Day 1 Orientation or creating and delivering hiring training to our team members as we scale.

Velocity, accountability and an innate and well honed gear to customer centricity are paramount to success for this hire.

We will prioritize candidates who are local to the Triangle, can work onsite in our Raleigh HQ 4x+ week, have prior experience successfully hiring in a high growth/startup technology environment.

This role will be in the office 4 days per week and should plan to be fully in office during heavy recruiting seasons.

Responsibilities:

• Source and identify promising candidates through various channels -- focus on strategic outreach and outbound recruiting in addition to navigating our inbound applicant flow/interest
• Meticulously screen resumes and applications, ensuring alignment with role requirements 
• Collaborate and partner closely with hiring managers and recruiting leadership to craft compelling job descriptions and postings - with an eye on holistic talent attraction improvements and optimization
• Manage recruitment data diligently, utilizing the applicant tracking system to track progress, run reports, and enable CRM features within Greenhouse for pipeline management.
• Organize and orchestrate seamless interviews with both eyes on balancing business needs with advocacy for a fair and fantastic candidate experience 
• Coordinate and schedule interviews, synchronize candidate availability with hiring managers and interview panels.
• Maintain clear communication with candidates throughout the recruitment journey, providing constructive feedback. Deliver a positive candidate experience by nurturing relationships with candidates.
• Help successfully communicate open roles to the broader organization through ongoing communication and sound internal hiring practices
• Execute, iterate and optimize day-to-day People Services responsibilities, including pre- and on-boarding team members

Requirements:

• Bachelor's degree in Human Resources, Business Administration, Communication, or a related field.
• 5 years of proven experience delivering recruiting results in a fast-paced technology company that serves the B2B tech sector
• Expert level experience with Greenhouse ATS
• A 'builder' mindset and gear - as we continue to operationalize this function, you will need to both execute and iterate on processes and help be part of the team that makes recruiting scalable as we grow
• Exceptional organizational and communication skills with the external candidate market and internally with the People Services team and stakeholders/hiring managers
• Ability to thrive in a fast-paced, dynamic environment.
• The highest regard for confidentiality and professionalism and experience working with sensitive information
• A passion for and experience aligning people, processes and your own efforts to impactful growth within an org with a sense of ownership
• A bias to action with a view of the bigger picture 
• A proven, demonstrated desire to deliver an impeccable candidate experience

About us: Relay culture, benefits & perks:

Our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can *CHASE*the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever evolving list of benefits and perks mean you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor led classes + locker room as well as endless outdoor amenities whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

At this time Relay is unable to provide sponsorship for employment. In order to be considered for employment, applicants must be currently legally authorized to work in the US and not require future sponsorship in order to continue working for Relay.