Senior Manager, Software Engineering (Infrastructure)

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024).

HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations.

HackerOne Values

HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.

Senior Manager, Software Engineering (Infrastructure)

Remote Location: Boston, MA; Austin, TX; or Washington, DC

Position Summary

HackerOne is seeking a Senior Engineering Manager to lead our Infrastructure and Core Platform organization. This role is critical to scaling an AI-first security platform that powers the world’s largest hacker community. You’ll own the foundations that product teams rely on: cloud infrastructure, developer platforms, reliability, security, and the systems that make AI-driven product delivery possible.

This is a people-first, systems-level leadership role. You’ll lead a platform organization with broad scope and responsibility. Initially with a focused team, and over time expanding to multiple teams or domains. You’ll develop strong engineering managers and senior ICs, while ensuring our platform is secure, resilient, cost-effective, and capable of supporting increasingly sophisticated workloads, including AI/LLM and MLOps.

At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Boston, Austin, or Washington DC. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work.

What You Will Do

• Lead and scale the Infrastructure / Core Platform domain, managing multiple teams responsible for cloud infrastructure, internal platforms, reliability, and core services.

• Enable AI-first product delivery at scale by providing robust foundations for LLM workloads, agentic systems, data pipelines, model evaluation, and secure model serving.

• Set a clear technical and operational vision for infrastructure that balances reliability, velocity, security, and cost.

• Partner closely with Product, Security, and Engineering Leadership to align platform investments with business and product strategy.

• Drive operational excellence: availability, incident management, capacity planning, disaster recovery, and clear SLOs.

• Establish and evolve platform standards for CI/CD, observability, infrastructure-as-code, service ownership, and developer experience.

• Lead teams responsible for cloud cost management, performance optimization, and scalability, especially as AI workloads grow.

• Coach and develop senior+ Infrastructure engineers, setting clear expectations and growth paths, while raising the overall talent bar through strong hiring, onboarding, and succession planning.

• Guide teams through change and ambiguity, including fast-evolving AI infrastructure needs and shifting organizational priorities.

• Contribute to org-wide engineering strategy, planning, and execution as a senior member of the engineering leadership team.

• Own strategic relationships with key Infrastructure and SaaS vendors, including contract negotiations and amendments, usage and spend oversight, roadmap alignment, and evaluation of new capabilities as platform needs evolve.

• Partner closely with Finance and Procurement to lead cloud cost management and optimization, including cost allocation, forecasting, budgeting, and governance models that scale sustainably with growing AI workloads.

Minimum Qualifications  

• 5+ years of engineering management experience, including leading managers and/or multiple teams.

• Strong prior experience as a software, platform, or infrastructure engineer, with the ability to engage deeply on technical strategy and trade-offs.

• Proven experience owning production infrastructure at scale, including cloud platforms, reliability, security, and developer enablement.

• Bonus: Interest in or exposure to AI/ML systems (such as LLM workloads, data pipelines, model serving, MLOps, or evaluation frameworks), including learning or personal development in this area — hands-on model development is not required.

• A track record of data-driven decision making across reliability, cost, capacity, and delivery.

• Ability to apply first-principles thinking to complex systems and organizational problems.

• Strong change agility — comfortable leading teams through evolving architecture, tooling, and AI-driven shifts.

• Excellent communication skills, with the ability to influence across Product, Security, and Engineering.

• Based in the East Coast U.S., with the ability to work effectively across Boston, Washington DC, or Austin hubs.

Compensation

• Base salary: $190,000 to $230,000

• Offers equity (stock options)

#LI-MH1

Job Benefits:

• Health (medical, vision, dental), life, and disability insurance*

• Equity stock options

• Retirement plans

• Paid public holidays and unlimited PTO

• Paid maternity and parental leave

• Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)

• Employee Assistance Program

*Eligibility may differ by country

We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Visa/work permit sponsorship is not available.

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.