Senior Marketing Operations Manager EMEA
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 160 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
Cultivated a community of more than 650,000 active developers and builders
Earned 145k+ GitHub stars, making us one of the world’s Top 40 most popular projects
Been ranked as one of Europe’s most promising privately held SaaS startups (4th in Sifted’s 2025 B2B SaaS Rising 100)
Raised $240m to date, from Sequoia’s first German seed to our recent $180m Series C - bringing us to a $2.5bn valuation
And are grateful for our 94 eNPS score (most companies would call 70 excellent)
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
🎯 Your main goal will be to build and own n8n’s marketing operations backbone—maturing Customer.io, standardizing tracking/attribution, and accelerating high-quality campaign execution that Marketing and RevOps can trust.
To do so, here are your responsibilities:
Customer.io ownership & lifecycle orchestration
Lead end-to-end ownership of Customer.io: audience architecture, templates, journeys, and experimentation.
Design and launch lifecycle programs (activation, nurture, product updates) with clear entry/exit rules and rate limits.
Improve deliverability and list health through segmentation, preference management, and hygiene routines.
Tracking, attribution & data governance
Define and enforce UTM, naming, and campaign ID standards that make performance measurable across tools.
Implement pragmatic multi-touch attribution with CRM/BI alignment and clear definitions for sourced vs influenced.
Partner with RevOps/Data to ensure accurate event mapping, field syncs, and SLAs for data quality.
Campaign build, QA & launch velocity
Translate briefs into segmented sends and journeys; build, test, and launch with speed and precision.
Run a rigorous pre-flight QA checklist (merge tags, fallbacks, links/UTMs, consent, quiet hours, seed tests).
Set and improve SLAs from intake to launch, reducing cycle time without sacrificing quality.
Reporting & insights for decision-making
Ship self-serve dashboards on campaign performance, deliverability health, and lifecycle conversion.
Establish weekly operating metrics and readouts that inform budget, targeting, and experiment priorities.
Diagnose anomalies and propose data-driven iterations to lift activation and engagement.
Process, enablement & documentation
Create playbooks, templates, and intake processes that scale execution across Marketing.
Host office hours and partner training so teammates can brief better and self-serve within guardrails.
Maintain clear documentation for journeys, schemas, and standards to ensure continuity.
MarTech stack & integrations
Audit the current stack and recommend integrations or automations that reduce manual work.
Collaborate with Engineering/Product for event instrumentation needed to power lifecycle triggers.
Evaluate build vs buy trade-offs and drive well-scoped improvements that deliver impact in 60–90 days.
REQUIREMENTS
Must-haves
📧 Hands-on email ops (Customer.io preferred): You’ve owned campaign builds, journeys, templates, and QA end-to-end.
🧭 Tracking & attribution rigor: You enforce UTM/naming standards and can stand up practical multi-touch attribution with RevOps/CRM.
📊 Data fluency: You’re comfortable with metrics, funnels, and lightweight analysis (spreadsheets/BI; basic SQL a plus) to inform decisions.
🧩 Process mindset: You run structured intake, SLAs, and documentation; stakeholders trust your clarity and attention to detail.
🛡️ Compliance awareness: You respect GDPR/consent, manage suppressions/frequency caps, and bake compliance into workflows.
⚡ Bias to action: You pair strategic thinking with willingness to build, test, and iterate quickly.
Nice-to-haves
🔌 Integrations & RevOps tooling: You’ve connected marketing systems to CRM/warehouse and understand reverse ETL patterns.
🧪 Experimentation chops: You design A/B tests and holdouts and read results beyond vanity metrics.
🧱 PLG/dev audience context: You’ve supported open-source or developer-focused products with lifecycle programs.
🧾 SQL & event modeling: You can express segment logic in pseudocode/SQL and reason about product-triggered messaging.
Why join us?
At n8n, your work won’t disappear into a slide deck. You’ll be the owner of the systems and standards that power how we communicate with hundreds of thousands of builders—and how we prove Marketing’s impact on pipeline. You’ll partner closely with Growth, Product Marketing, and RevOps, shaping our lifecycle strategy in a remote-first, high-trust culture that values autonomy, experimentation, and craftsmanship. You’ll join one of Europe’s fastest-growing SaaS companies in the AI workflow space, where your decisions will directly influence revenue efficiency and product adoption.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
Benefits
Competitive compensation 💸 – We offer fair and attractive pay.
Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
Europe: 30 days of vacation, plus public holidays wherever you are.
US: 15 vacation days, 8 sick days, plus public holidays wherever you are.
Health & wellness 🩺 –
Europe: We provide benefits according to local country norms.*
US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
Future planning 💰 –
Europe: We provide pension contributions according to local country norms.*
US: 401(k) retirement plan with a 4% employer match.
Financial security 🛡️ –
Europe: We provide benefits according to local country norms.*
US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
AI enablement 🤖 – We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity.
Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
An ambitious but kind culture 😍 – People love working here—our eNPS for 2024 is 94!
* Country-specific details are provided in your contract.