Senior Platform Product Manager
Company overview
LucidLink is a fast-growing startup on a mission to make data instantly and securely accessible from everywhere. As remote and hybrid work has become the new normal, our cloud-based technology enables teams to instantly access files and collaborate from anywhere in a familiar format that works like a local hard drive.
LucidLink’s solution is designed for workflows involving huge files, massive data sets and real-time collaboration. Our customers include the world’s most creative companies like Paramount, Warner Brothers, Epic Games, Spotify, A+E and Netflix. We were founded in 2016 by storage industry experts and support over one billion customer files across more than 40+ countries. LucidLink is headquartered in San Francisco, California, has an engineering office in Sofia, Bulgaria, and remote employees across North America, Europe, and Australia.
Reasons to join LucidLink:
Tackle big challenges: You’ll have the chance to solve complex, high-stakes problems that redefine how teams collaborate globally. By starting with the Media & Entertainment industry and expanding into data-intensive sectors, you’ll gain deep insight into cutting-edge technologies and play a role in shaping the future of global workflows.
Values-led culture: Our values don’t just exist on paper—they guide every decision and interaction. You’ll thrive in an environment where integrity, innovation, and empathy are at the core of how we operate, empowering you to grow personally and professionally.
Hypergrowth journey: Joining a company with triple-digit growth rates means unparalleled opportunities for advancement, learning, and being part of an exciting journey toward unicorn status. You’ll experience the adrenaline of startup speed combined with the satisfaction of building something truly impactful.
Immediate impact: At LucidLink, your work will matter—immediately. You’ll be part of a tight-knit team of 170+ builders working at startup speed, where your ideas and actions will create tangible, exponential results that contribute to our collective success.
Comprehensive benefits: We believe in investing in our people. With flexible PTO, a competitive salary, stock options, and full health coverage, you’ll feel supported both professionally and personally while enjoying a strong work-life balance.
About the role
LucidLink is scaling to serve larger and more demanding customers. As we do, performance, scalability, and infrastructure efficiency are becoming first-class product capabilities — not just engineering concerns.
We’re hiring a Senior Platform Product Manager to own this space.
This is a true platform PM role. You’ll work one layer below most user-facing product work, partnering directly with architects and senior engineers to turn deep technical improvements into clear, measurable outcomes for the business and for customers.
Consistent with how product management works at LucidLink, this role is outcomes-driven, not feature-driven.
What you’ll do
Own an product area covering platform performance, scalability, and (over time) cost efficiency
Partner directly with architects and senior engineers on performance, scalability, and metadata-related initiatives
Turn market and technical insights into prioritized product decisions
Define success metrics and a review cadence to measure platform health and progress
Identify where the platform limits growth today and prioritize work accordingly
Make and communicate explicit tradeoffs between performance, cost, and reliability
Act as the product point of accountability for platform outcomes across Engineering, Product, and GTM
Act as a point of contact for other PMs internally when it comes to performance improvements impacting their domains
What we’re looking for
Required
Hands-on experience with core platform or infrastructure components
Experience with storage and distributed systems is a plus
Proven ability to work directly with architects and principal engineers as a credible partner and drive meaningful product improvements from ideation to impact
Strong analytical skills
Atrack record of great trade-off management and clear prioritization under constraints (performance vs cost vs reliability)
Ability to connect technical work to business and customer outcomes, even when impact is indirect
Clear, precise communication of complex technical topics and team priority arguementation
Nice to have
Background in a technical environment - e.g. as a technical product manager or a software engineer earlier in your career or through formal/informal education
Experience working with enterprise-scale systems or customers
Pragmatic use of AI tools for research, synthesis, and analysis (with sound judgment)
What success looks like (12–18 months)
Owns a clear, product-led roadmap for performance, scalability and cost work
Defines and runs a small, meaningful set of platform metrics used to guide decisions
Enables LucidLink to support significantly larger customers in a measurable way
Delivers intentional performance improvements that improve workflows or unlock deals
Uses real market input (Go-to-market teams, customers, support, market research) to shape platform priorities
Makes explicit tradeoffs that support company strategy
Clearly communicates platform outcomes internally and externally
This job is not for you if
You primarily want to ship user-facing features
You’re uncomfortable going deep with engineers on systems, metrics, and tradeoffs
You expect fast, visible wins rather than incremental improvements that compound
You avoid making hard calls between performance, cost, and reliability
You want to build something entirely new rather than improve and scale an existing platform
Interview process (high level)
Recruiter screen
Hiring Manager interview (exec-level)
Required technical panel (architects / senior engineers)
Product panel (platform-adjacent PMs)
Take-home case + review