Getting a lab test used to mean taking time off work, sitting in a waiting room, and hoping your doctor ordered the right thing. We changed that.
Everlywell pioneered at-home lab testing and has since expanded into in-person diagnostics, telehealth, and AI-powered health guidance. We've helped millions of people understand their health on their own terms — from hormone levels to heart health to food sensitivities to sexual health. And we're just getting started.
Today, we power diagnostics for consumers, major health plans, and enterprise partners. Our platform handles everything from test fulfillment to clinical review to results delivery — and increasingly, uses AI to help people figure out what to test and what to do next.
We're a product-driven company solving real problems in a deeply broken system. If you want to build things that matter, at a company that ships fast and reaches millions, keep reading.
The Clinical Platform powers telehealth visits, provider workflows, care coordination, and clinical outcomes across all of our business lines. You'll own the products that connect patients to providers and ensure they actually complete care — not just order tests.
This is a senior role because the work is genuinely complex: navigating clinical operations, regulatory constraints, multiple vendor systems, and health plan requirements while shipping products that improve real health outcomes.
You'll be responsible for:
Telehealth product experiences — video, messaging, async careProvider-facing tools and clinical workflow optimizationCare coordination and consult completion ratesClinical outcome metrics across consumer and enterprise programs
Why this role is challenging:
Multiple stakeholders with competing priorities: consumers, providers, clinical ops, health plan clientsHealthcare regulatory and compliance requirements are real constraintsYou'll balance platform scale with clinical quality — no shortcutsSuccess means patients get better care, not just better software
What success looks like in the first year:
Own and improve clinical completion metrics across programsShip product improvements that measurably impact provider efficiencyBuild trusted partnerships with clinical operations leadershipNavigate at least one complex regulatory or compliance challengeEstablish the clinical platform roadmap for the following year
What we are looking for:
6+ years of product management experienceAt least 3 years working in healthcare, healthtech, or clinical productsDirect experience with telehealth, care coordination, EHR systems, or clinical workflowsA track record of shipping products that improved clinical or operational outcomesExperience partnering with clinical stakeholders — you can earn trust with physicians and nursesComfort with technical systems: APIs, integrations, healthcare data standardsStrong analytical skills and data-informed decision making
Even better if you have:
Experience with multiple telehealth platforms or clinical vendorsBackground in diagnostics, lab operations, or clinical decision supportB2B healthcare product experienceWorked at a startup or scale-up where you built in ambiguity
You'll thrive here if:
Healthcare complexity energizes you — you see it as interesting, not frustratingYou're rigorous about clinical quality but still ship fastYou can context-switch between strategic planning and tactical executionYou want to build products that make a real difference in how people access care