Senior Product Manager, D2C

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

Sony Music is looking for a Senior Product Manager who will join our talented product team in our NYC office and work on our newest D2C product solutions that serve our customers and internal teams.

What you'll do:

• Work closely with the Senior Director of Product Management for D2C products to help execute on the long-term product vision
• Help translate the roadmap into a streamlined backlog via collaboration and coordination with the Product, Design and Engineering teams
• Tactically own and drive completion of the backlog
• Run agile processes and participate in the agile ceremonies
• Build relationships with stakeholders across Sony Music groups and work with them to gather requirements and translate into user stories
• Participates in launch planning and execution
• Implement user-driven quantitative and qualitative KPI tracking to measure success and inform roadmap decisions
• Executive communication/relationship building: communicate priorities, translate technical concepts to business stakeholders
  
  

Who you are:

• We’re seeking a Senior Product Manager with at least ten years of experience, having a track record of successful execution and launch of features that help drive a long-term roadmap.
• Experience working with products from ideation to launch to ongoing iteration and support.
• Extremely effective at driving individual work as well as collaborating and influencing others.
• Extremely effective at prioritizing pragmatically, looking at business needs and technical recommendations to ensure we move forward with the roadmap as efficiently as possible
• Has strong organizational and analytical skills paired with the ability to drive complex projects with partners in Design and Engineering in an agile outcome-focused environment.
• Has strong communication & presentation skills for demoing products and creating alignment across teams and with stakeholders.
• Has strong documentation skills to help create written processes and product documentation to keep the team and stakeholders aligned.
• Has enough technical understanding to navigate potential constraints with engineering
• Deep knowledge of the Shopify Plus ecosystem, particularly for enterprise applications.
• Familiarity with data warehousing concepts and modern data tools such as Snowflake & Sigma
  
  

Bonus Points:

• Experience working in the music industry, data, fan engagement, on mobile applications or related fields.
• Experience with ERP integrations (especially NetSuite) and understanding of ecommerce supply chain workflows.
• Experience with technical platform migrations and change management.
• Experience managing global (or similar scale) product roadmaps.

What we give you:

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best 
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching 
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans 
• Investment in your professional growth and development enabling you to thrive in our vibrant community.  
• The space to accelerate progress, positively disrupt, and create what happens next  
• Time off for a winter recess
  
  

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.