Senior Product Manager (Experience)
About Enode
The world’s energy use is changing - but the shift to renewables is too slow. Unlocking it requires smarter, more connected solutions.
Enode’s platform powers the next generation of green energy apps by connecting and optimizing the world’s energy devices through our APIs. From electric vehicles to heat pumps, we enable flexible demand that prioritises renewable energy.
We work with the world’s leading energy companies and green tech innovators, giving them instant access to over 250M+ consumers - and the ability to help millions of people use energy more sustainably.
With the urgent need to decarbonise, there has never been a more critical time for Enode. That’s why we’re backed by leading investors like Y Combinator, Lowercarbon Capital, and Creandum.
Yet, we’re just getting started - and we’re looking for builders and innovators to join our mission-driven, passionate team.
What we’re looking for:
Your mission is to build the operating system that powers our customers' growth. You will evolve our customer platform from a set of integration tools into a strategic intelligence layer that helps our customers not just connect assets, but optimize and scale their asset pools to capture the full value of consumer flexibility. You will turn Enode’s unique data into actionable product insights, enabling our customers to move from 'launching' to 'scaling' with confidence and cementing Enode as an indispensable strategic partner.
You will collaborate closely with:
Josh Emerson, Engineering Manager, Experience Team
Your fellow PMs and leadership across our Connect and Flex product lines
A cross-functional group of engineers, designers, customer success, support and revenue teams.
This team thrives when product, engineering, and design are tightly aligned. We value clarity, transparency, and shared ownership, and you will play a central role in establishing these rhythms.
In this role, you will own the vision, strategy and end-to-end execution of our customer platform that enables our customers to build, operate, and scale their energy products on Enode. You will move beyond administrative tools to build a strategic intelligence layer that drives end user adoption, retention, and asset growth.
Specifically, you will:
Own the customer platform strategy: You will define the vision and roadmap that transforms our current tooling into a proactive operational intelligence layer. You will shape ambiguous use-cases into concrete features that help our customers move from "launching" to "scaling" their fleets.
Champion time-to-value: You will own integration enablement, ensuring that every developer who signs up has the documentation, sandboxes, and testing tools needed to deploy high-quality integrations quickly. You will be obsessed with removing friction from the "Sign Up" to "First Live Use Case" journey.
Treat data as a product: You will lead the discovery and delivery of high-value product development insights. You will build analytics that empower our customers to evaluate and improve product performance, spot churn risks, and make evidence-based decisions that help them win in their chosen markets.
Champion the Voice of the Customer: You will go beyond the metrics to deeply understand the humans behind the API keys. You will establish continuous feedback loops with our three core personas - Developers, Product Managers, and Support Ops - to ensure our platform enables them to deliver a seamless experience to their end users. You will bridge the gap between backend complexity and frontend usability, ensuring that our tools empower our customers to build trust and engagement with the millions of end users that will be connected through Enode.
Drive self-serve at scale: You will ruthlessly prioritize automation and in-platform guidance to reduce cost-to-serve. You will build the "playbooks and guardrails" that allow Support Ops teams to resolve issues independently, ensuring Enode’s value scales faster than our headcount.
Ensure "Day 1" readiness: You will collaborate closely with the Connect and Flex product teams to ensure that every new API feature ships with the corresponding platform tooling to drive immediate customer adoption.
This role will be right for you, if:
You are a Senior Product Manager who looks at a dashboard and sees an operating system, not just a UI. You thrive in the intersection of developer experience, operational efficiency, and data visualization.
At Enode, we don't just hire for skills; we hire for how you apply them:
You connect the dots between a seamless API integration and a decarbonized grid. You understand that our mission depends on helping our customers scale their flexible asset pools, and you build the tools that make that growth possible.
You don't wait for a support ticket to tell you something is broken. You proactively monitor our platform, identifying friction points in the integration lifecycle and fixing them before they become customer problems.
You possess deep technical empathy. You understand the stress of a Developer debugging an integration or a Support Manager dealing with an outage. You design experiences that create trust and share our expertise, knowing that our users rely on us for their critical operations.
You aren't satisfied with building a standard admin portal; you aim to create the central operating system for consumer flexibility use cases. You push the Experience team to redefine what a B2B energy interface can look like, ensuring our platform sets the industry standard for usability and strategic impact.
You break down silos. You know that the Experience team sits at the intersection of Commercial, Engineering, and Design. You foster an open culture where feedback on "Integration Friction" flows freely back to the core product teams, ensuring we solve root causes, not just symptoms.
You bring:
Experience: B2B Product Management experience, specifically on Platform, Developer Tooling, or B2B SaaS products.
Technical literacy: You have strong technical acumen - you can understand APIs, SDKs, data flows and communicate effectively with engineers and designers alike.
Systems thinking: A proven track record of managing products that serve multiple distinct personas and operating contexts.
Bonus: Experience in energy tech, IoT, or climate tech domains and building B2B2C products.
What we offer:
Opportunity to join and impact an early-stage climate tech startup with global aspirations as we scale.
A mission-driven, fun and caring environment with high drive and ambition.
Competitive compensation, including a very attractive employee option program - you’re part of our journey.
Remote-first in Europe, with the option of attending an office in Oslo or receiving a co-working pass on demand.
Three annual off-sites to connect with the team in exciting & fun places.
Flexible, human-first culture.
Stipend for setting up your home office.
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A few things to note:
Enode is an equal opportunities employer. Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.
Our values are integral to the way we work and are embedded into all our hiring processes. You can read more about our values here.