Senior Product Manager (Inbox)

Join Proton and build a better internet where privacy is the default

At Proton, we believe that privacy is a fundamental human right and the cornerstone of democracy. Since our inception in 2014, founded by a team of scientists from CERN, we have dedicated ourselves to providing free and open-source technology to millions worldwide, ensuring access to privacy, security, and freedom online.

Our journey began with Proton Mail, the largest secure email service globally, and has since expanded to include Proton VPN, Proton Calendar, Proton Drive, and Proton Pass. These tools empower individuals and organizations to take control of their personal data, break away from Big Tech’s invasive practices, and defeat censorship. Our work impacts hundreds of millions of lives, from activists on the front lines defending freedom to leaders in governments protecting sensitive information. In some cases, Proton’s services have even been instrumental in saving lives by enabling secure and private communications in high-risk situations.

Proton is a profitable company that does not rely upon VC funding, supporting over 100 million user accounts with a growing team of over 500 people from over 50 different countries, from the world's top companies and universities. We value intelligence, learning potential, and ambition in our hiring process. Adaptability is key as we navigate uncharted territories and redefine how business is conducted online.

Hiring at Proton is highly selective, with less than 1% of candidates hired. We believe smaller teams of exceptional talent will always prevail over larger teams with lower talent density. You will have the opportunity to work with many of the world's top minds in their fields, ranging from former international math and science olympiad winners to chess champions.

We have a global mindset and big ambitions but remain a start-up at heart. We value empowerment and flexibility and keep our structure flat to keep moving fast and avoid unnecessary politics. Tired of blending into the crowd? Join us and do work you can truly be proud of. Check our open-source projects here!

Impact & Team

Join the team working on the Mail & Calendar ecosystem alongside 50 Engineers

• Current Projects:
  • Developing innovative productivity tools that seamlessly integrate with our privacy-centric ecosystem.
  • Advancing the frontiers of cryptography to ensure user data remains secure even in the face of emerging technologies such as quantum proof encryption.
  • Expanding Proton's reach into the B2B segment, bringing privacy and security to businesses worldwide.
  • Pushing the boundaries of innovation with projects like Scribe, the world's first private AI in a consumer product.

• Impact Opportunities:
  • Own a big part of Mail & Calendar product development: Shape the future of products used by millions of people around the world.
  • Drive strategy: Independently influence the direction of Proton's flagship products and help us realize our vision of a private internet.
  • Be at the forefront of innovation: Work on groundbreaking projects that set new standards for privacy and security in the digital world.

What you will do:

We are looking for a Senior Product Manager to lead the next stage in the evolution of some of our products (Proton Mail, Calendar). Product at Proton sits at the intersection of Engineering, Growth, Data and Design. Your responsibility will be to grow user engagement and retention by creating remarkable user experiences for our community. You are versatile in product-led growth, at the heart of our freemium model.

• Work with the senior leadership team to define a strategic vision and roadmap
• Drive product innovation, develop novel, game-changing product features that expand our value proposition to new user segments and increase our defensibility.
• Define and own what success looks like in terms of metrics such as active usage, user engagement, retention, and revenue.
• Facilitate hand-in-hand collaboration between product, engineering, growth and marketing to align on the vision and the execution.
• Lead the teams through execution from conception to delivery. Troubleshoot and solve problems involving multiple teams inside and outside of product and maintain high development velocity.
• Conduct market research, competitive analysis, and gather customer feedback to inform product decisions.
• Anticipate growth ceilings and define scaling strategies to prevent them, that include managing projects beyond pure-product work, and include foundational technology, tools, and processes, such as a customer engagement platform.

What we are looking for:

We need you to have:

• 6-10 years of experience in product management in B2C or B2B SaaS, preferably in online privacy and/or productivity contexts.
• Proven track-record in successful product and major feature launches in fast-paced environments.
• Strategic leader with an analytical and data-driven mindset, with a track record for delivering products and features on time and with commercial success.
• Strong empathy for the customer, user-centric mindset, and an unwillingness to lower standards.
• A strong innate sense for good UX, with a love for design.
• Experience building and managing high-performing teams.
• A work ethic of going above and beyond to make things happen. Ability to be hands-on and thrive in a fast-paced environment.
• Able to dig into the technical details with engineers and make the right trade-offs.

Even if you don’t meet all the requirements listed above, but feel you could still be a great fit, please still apply.

What We Offer

• Office First: Collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei. You can also enjoy working from home up to 30% of the time, while enjoying great company during our three core days in the office. 
• Technology: We provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals.
• Food: Lunch and snacks are provided by Proton every day at our offices.
• Transport: We will always support our employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on your office location.
• Stock Options: At Proton, we are all owners of the company and you get stock options when you join us.
• Flexible Working: You can define your own working hours as long as it works with team meetings.
• Learning and Development: We are committed to your professional growth. Proton offers various learning opportunities, including training programs, conferences and events, and continual learning.
• Employee Benefits: Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies, and wellness programs.
• Work that Matters: Proton is a community-first organization, started with the support of a crowdfunding campaign and built with community input. To this day, Proton’s only source of revenue is user subscriptions. Over 100 million people trust and support Proton, and we put our users and community first in everything we do. Read more about our impact here.

Our Commitment to Diversity and Inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch.

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.