Senior Product Manager, Invoicing
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber, they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
Getting paid is one of the most important moments in a small business’s workflow.
For many home service businesses, the job is not done until the money is in the bank. But getting paid can still be slow, manual, and harder than it should be. Invoices go out late. Checks get delayed. Owners spend time chasing money instead of running their business.
That’s where Jobber Payments comes in.
We’re looking for a Senior Product Manager, Invoicing to help small businesses reduce accounts receivable, get paid faster, and take the stress out of collecting payment. This is a high-impact role at the intersection of customer experience and product growth. You’ll own a core part of the get paid experience, helping more Pros send invoices on time, reduce outstanding balances, spend less time following up on unpaid jobs, and unlock more automation across the invoicing and collections workflow.
The team
Fintech is one of the fastest-growing parts of Jobber, and a core strategic priority for us as a company. We're investing in this growing area because we believe embedding financial tools within our product deepens our ability to help small businesses be successful.
Whether it’s helping small businesses get paid using Jobber Payments, getting access to capital to invest in growth, or offering financing to our customers’ customers, we believe small business owners should have seamless access to financial tools that allow them to thrive.
Simply put, we care much more about our customers than any financial institution ever will. That’s our superpower.
The role
We’re looking for a Senior Product Manager, Invoicing who is excited by the idea of helping more small businesses send invoices faster, reduce outstanding balances, stop chasing payments, and benefit from more automation in how they get paid.
In this role, you’ll own the strategy and execution behind one of the most important parts of Jobber’s financial workflow: invoicing. You’ll look across the full customer journey, from how Pros create and send invoices, to how they follow up on outstanding balances, reduce delays, and build better habits around how they get paid.
You’ll identify where the experience breaks down, where friction exists, and where the biggest opportunities are to reduce accounts receivable, improve workflow efficiency, and drive better payment outcomes.
This role is a strong fit for someone who is strategic, analytical, and deeply customer-focused. Someone who can spot opportunity in the data, understand the nuances of a complex workflow, and move from insight to execution with clarity and focus. You should be excited to own outcomes, not just ship features.
As a Senior Product Manager, Invoicing, you will:
Own the strategy and roadmap for Jobber’s invoicing experience, with accountability for reducing accounts receivable, improving workflow efficiency, and driving business impact.
Identify and prioritize the biggest opportunities across the invoicing and collections workflow, from invoice creation and delivery through follow-up, tracking, and payment collection.
Make it easier for Pros to stay on top of what they’re owed, with experiences that reduce friction, improve visibility, and support faster payment.
Partner with Design, Engineering, and Data to ship improvements that help Pros send invoices faster, reduce unpaid balances, and spend less time chasing money.
Use qualitative and quantitative insights to understand customer behavior and make better product decisions.
Collaborate with partners across Payments, Risk, Support, Sales, and GTM to create connected, scalable experiences across the get paid journey.
Balance short-term improvements with long-term product strategy to drive durable customer and business outcomes.
To be successful, you should have:
Proven experience as a Senior Product Manager owning a customer-facing product area with clear business accountability and a track record of driving measurable outcomes.
Experience working on customer-facing workflow products in SaaS or platform businesses, especially in areas like billing, invoicing, or other operational workflows.
Experience evolving established product workflows. You know how to improve complex, high-usage experiences in ways that create meaningful customer and business impact.
Strong product sense and analytical rigor. You know how to use data to identify opportunities, size impact, evaluate results, and turn insights into strategy.
The ability to connect customer problems to business outcomes and turn both into clear product strategy and prioritization.
Strong communication and leadership skills, with the ability to align stakeholders around goals, trade-offs, and outcomes.
Comfort operating in a high-visibility area where customer experience, revenue, operational realities, and technical constraints all matter, along with a high bar for ownership, effectiveness, and follow-through.
Bonus points if you have:
Experience in fintech, payments, billing, invoicing, or other financial workflows.
Experience in vertical SaaS or serving small businesses.
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $145,900, a midpoint of $171,600, and a maximum salary of $197,400, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire’s skills, experience, and against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us, too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!