Senior Project Manager - Demandware

MUST-HAVES

• 6+ yrs with Demandware and Requires full SDLC experience and best practices
• 5+ years of highly complex project management, Demandware exp. required.
• Scrum Master required and either, PMP, ACP, ITIL and Product Product owner
• Project Budget responsibilities $1 – 3M experience required
• Planview, Atlassian (Jira, Confluence), Visual Studio Online/Team Foundation

NICE-TO-HAVES

• Knowledge of IS Capital and Expense budgeting and spend processes
• Development leader with experience in all phases of software development
• Built and managed an enterprise PMO team 
• Strong Communication Skills verbal and written able to lead without athirst
• Retail experience in Shutterfly, Hard Dollar
• and implemented processes across the enterprise division in order to scale 
• Evaluated, piloted, and implemented new tools across the business
• Certified Scrum Master/Certified Product Owner
• Pet friendly - work on site only 
• Able to partner and leverage others outside of his or her department 

DESCRIPTION OF DUTIES

Is your passion to lead technical programs that deliver customer-focused solutions that are the engine of merchandising, finance, CRM or Online/Mobile experiences? Do you love pets and want to join your experience in delivering systems that help Client be the trusted partner of pet parents and their pets? Information Systems is currently seeking Senior Technical Project Managers with experience in Merchandising, Finance, CRM or Online / Mobile IS solutions to join our PMO team in Phoenix, Arizona. This position will be engage with Senior Managers as well as technical individual contributors. In this role, you’ll work across all our brands to implement and deliver solutions aligned with strategies and technology plans for in-store, corporate and direct-to-consumer environments. The Senior Project Manager is accountable for Program governance and related project delivery. As a champion of the IS Services Development Lifecycle (SDLC) you will coach IS adoption of agile practices.

THIS CAREER WOULD APPEAL TO PEOPLE WHO:

• Have Information System experience in a key retail technology arena.
• Have a blend of business acumen, large-scale IT system know-how, governance and operations
• Have experiencing coaching organizations in transition to leverage scrum, kanban in addition to modified waterfall methods within Petsmart’s Software Development Lifecycle.
• Have good interpersonal, leadership, collaboration, facilitation and negotiation skills
• Are able to convert ambiguity to action and manage conflict
• Have excellent communication skills, and can explain complex technical issues in a way that non-technical people can understand
• Understand any given problem may have many good answers, and asks great questions that compel further discussion, research, collaboration and innovation
• Have the ability to independently problem solve and be self-directed
• Are detail oriented and have the ability to capture, organize and analyse information.

• Manages highly complex, cross functional projects impacting the enterprise
• This person is accountable for maintaining the overall delivery for the projects they manage; understands risks, and drives contingency planning with the leadership team
• Strong knowledge of project system environment management; Development, QA, Training; planning and coordination of environment utilisation
• Establishes clear deliverables and expectations for the project
• Experienced in scenario, use case development and decomposition needed in an enterprise setting.
• Develops relevant project artifacts as defined by Petsmart’s IS Services Development Lifecycle (SDLC) to foster transparency on schedule, costs, risks, resource utilization through communications and demonstrations.
• This person resolves problems, identifies trends, and determines process improvements while implementing change;
• Anticipates issues and risks implementing preventative measures to avoid them, leads project teams to identify issues, and risks, actively manages open risks & issues to resolution, and seeks assistance when appropriate
• Leads the definition of quality for the overall project; determines appropriate controls, and defines strategies to ensure implementation

• This person develops strong relationships within IS, across PetSmart’s business areas, and with key technology deployment vendors
• Can adapt to shifting priorities, demands and timelines
• Ability to defuse tension among project team should it arise
• Demonstrates extensive abilities as a team leader: supervising teams to create an atmosphere of trust; seeking diverse views to encourage improvement and innovation
• Coaches non-PM scrum masters to facilitate organizational efficiencies in smaller projects.

• Facilitates financial objectives by forecasting requirements
• Knowledge of IS Capital and Expense budgeting and spend processes
• May drive contracts/SOWs, oversees budgets; review expenditures and partner to analysing variances

• At least 5 years progressive experience in IT management with multi-year tenures at prior locations.
• Experience depth with program and project, change and release management methodologies with a proven record of large scale implementations requiring hands on operational responsibility.
• Strong project management tool kit, can easily hit the ground running in Agile/Scrum and Waterfall environment.
• Ability to evaluate project situations; knows when to drive project and when to be facilitative; creates a sense of urgency within the project and resource teams to drive project when necessary.
• Strong knowledge of SDLC; ability to partner with IS managers to ensure SDLC best practices are incorporated into project delivery.
• Excellent written and oral communication skills with a demonstrated ability to communicate and influence at all levels.
• Strong relationship building capabilities with colleagues both within and outside an IT organization.
• Facilitation skills to align competing priorities.
• The ability to think laterally, deal with ambiguity and constructively question established process.

• BA/BS degree in Computer Science or related field required. MBA preferred.
• 5+ years IS experience required in an enterprise level organization. 5+ years of highly complex project management experience required.
• Project Budget responsibilities $1 – 3M.
• PMP, ACP, Scrum Master, ITIL, Lean or other project management certifications with demonstrable application desired.
• Required knowledge of business process modelling methods
• Required knowledge of software or services SDLC processes and procedures.
• Must demonstrate proficiency in project management discipline and advanced software tools required to execute the responsibilities of the position such as Planview, Atlassian (Jira, Confluence), Visual Studio Online/Team Foundation Server.
• Excellent communication, facilitation, and interpersonal relations skills required.
• Communicate effectively at all levels of the organization and with external vendors.

WHAT'S IT LIKE TO WORK AT OUR CORPORATE HOME OFFICES?

Fun. Challenging. Rewarding. Our Corporate Home Offices are filled with fun, caring associates who share a passion for our pets, our business, our customers and our communities. With a culture so unique, you'll find yourself working in teams under supportive leadership, contributing ideas that lead to superior customer experiences, and even sharing your workspace with your pets. It's an exciting and welcoming environment where your voice is heard and you're always inspired to make a difference.

Our corporate offices in the U.S. are staffed by a team of devoted and talented individuals dedicated to our mission of creating more moments to be inspired by pets. We operate to support our stores and distribution centers in providing the best possible service and care to our pet parents and their pets. So whether you're designing new products, developing strategies or opening and marketing new stores, you'll guide and support not just every area of the business, but also our customers. Join us, and together we'll create a better world for pets and our pet parents.

Open Door Policy

Strong career growth opportunities

Team Environment

Ability to bring dogs to work every day

Casual work environment (jeans)

Onsite café, gym, daycare, and dog park

Collaborative environment

Strong focus on personal and professional development

Monthly family events including festivals, game nights and movie nights

MORE INFORMATION

RELOCATION

Full relocation

DIRECT REPORTS

Less than 5

REPORTS TO

Director IS PMO

REMOTE WORK

Remote work not available

TRAVEL

Travel not required

VISA

Candidate visas are not supported.

Additional Information

Apply online by clicking on green label "I am Interested" 

or call if you have any question however applying online is the best way to apply. 

US #  571-403-0435 

India # 9999 883 470