Senior Sales Manager- Hyatt Regency Deerfield, Ilinois

Position: Sales Manager
Reports To: Director of Sales
Location: Hyatt Regency Deerfield

About Us

At Hyatt Regency Deerfield, we pride ourselves on providing guests with exceptional service and creating memorable experiences. We’re looking for a dynamic and driven Sales Manager to join our team. If you're passionate about hospitality and eager to contribute to a successful and growing team, we'd love to hear from you!

Job Summary

As the Sales Manager, you will play a critical role in driving revenue and business development for the hotel. You’ll proactively seek new business opportunities, maintain relationships with existing clients, and work closely with the sales team to meet and exceed our revenue goals. This position is key to ensuring Hyatt Regency Deerfield remains a top choice for corporate clients, social events, and group bookings.

Key Responsibilities

• Sales Strategies: You’ll manage a portfolio of accounts and develop strategies to meet revenue goals across rooms, food & beverage, and room rental. You’ll be responsible for soliciting new business, nurturing past accounts, and fostering long-term relationships.
• Business Development: Use your expertise to build and expand business relationships within key market segments like Corporate, SMERF (Social, Military, Educational, Religious, and Fraternal), and Business Travel. Your network will drive increased sales and visibility for the hotel.
• Revenue Management: Ensure revenue goals are consistently met or exceeded by proactively identifying, pursuing, and closing business opportunities. Monitor market trends and collaborate with the team to boost our RevPAR (Revenue Per Available Room) and occupancy.
• Customer Focus: Excellent communication is key. From addressing guest requests to collaborating with other departments, you’ll ensure that the guest experience is exceptional every step of the way.
• Training & Development: Attend regular brand training and share your insights with the team to drive success. Encourage a learning culture to maximize the performance of both the sales team and the hotel as a whole.
• Problem-Solving & Decision Making: Be an expert in making fast, sound decisions, whether it’s addressing customer concerns, solving operational challenges, or providing solutions in real-time.

What We’re Looking For

• Experience: You’ll have at least 5 years of hotel sales experience, ideally in a management role. A Bachelor’s degree in business, communications, or hospitality management is preferred.
• Sales Acumen: You’re comfortable in a fast-paced environment, and you know how to build relationships and close deals.
• Communication Skills: You’re an effective communicator, both in writing and verbally, and you have an eye for detail.
• Leadership: You’ll need to inspire your team, work cross-functionally, and ensure smooth operations across departments.
• Technical Skills: You’re comfortable with computers, from word processing and spreadsheets to Property Management Systems.
• Physical Requirements: The role will involve some lifting and time on your feet, with up to 25% of the time spent on foot, ensuring you're always in action!
• Flexibility: Due to the nature of the hospitality industry, we’re looking for someone who can work varying schedules, including weekends and holidays.

Why Hyatt Regency Deerfield?

• A Dynamic Environment: Work in a supportive, team-oriented setting where your contributions are valued.
• Career Growth: Hyatt is known for promoting from within, providing you with the tools and support to grow your career.
• Competitive Benefits: Enjoy a comprehensive benefits package that includes healthcare, retirement options, and more.

Ready to Join Our Team?

If you’re a self-motivated individual who thrives in a fast-paced and rewarding environment, apply today to become a part of the Hyatt Regency Deerfield family. We can’t wait to see how you can make an impact!