Senior Site Reliability Engineer

Explore the Nortal experience! 

🌐 Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management. 

🍃 Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values. 

⚖️Your well-being matters: Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins. 

Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best. 

Ready to grow with us?🚀 
 
Here’s what we offer you by joining us! 
 
✨ Competitive USD salary 💲 – We value your skills and contributions! 

🌐 100% remote work 🏢 – While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM!  

💼 Paid time off – Take the time you need according to your country’s regulations, all while receiving your full salary. Rest, recharge, and come back stronger!  

🎉 National Holidays celebrated 🌴 – Take time off to celebrate important events and traditions with loved ones, fully embracing your culture. 

😷 Sick leave – Focus on your health without the stress. Take the necessary time to recover and feel better. 

💸 Refundable Annual Credit – Spend it on the perks you love to enhance your work-life balance! 

🤝 Team-building activities – Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nortal family and feel part of our vibrant community. 

🥳 Birthday day off 🎂 – Enjoy an extra day off during your birthday week to celebrate in style with friends and family! 
 
About the project 
 
As a Senior Site Reliability Engineer,you will be the bridge between software development and systems engineering. You will play a pivotal role in ensuring our services are fast, scalable, and highly available. Rather than just "fixing things," you will apply an engineering mindset to system administration, building automated solutions to eliminate toil and improve the reliability of our production environments. 
 
How you'll contribute 
 
✅ Design, build, and deploy solutions that increase product reliability and organizational efficiency. 
✅ Motivate and guide the creation of effective CI/CD pipelines. 
✅ Provide mentorship and insight into DevSecOps best practices. 
✅ Work with product teams to expose their requirements and support the above. 
✅ Improve reliability via root cause analyses, post-mortems, and using code to prevent recurrence. 
✅ Implement effective monitoring and security scanning. 
✅ Assist support teams in resolving issues. 
✅ Demonstrate and evangelize state-of-the-art technologies and practices that can be used to build and improve better workflows. 
✅ Discover and implement automation to reduce manual support requirements. 
✅ Provide emergency after-hours support if needed. 
 
This would make you the ideal candidate 
 
✨ Bachelor's Degree in Computer Science, Engineering, or a related field. 
✨ 8+ Years of experience as a software engineer and writing Infrastructure and Configuration-as-Code. 
✨ Highly proficient in AWS design and architecture. 
✨ Highly experienced with Terraform and or AWS CloudFormation. 
✨ Experience with Infrastructure- and Configuration-as-Code. 
✨ Experience with CI/CD pipeline systems such as Octopus Deploy and GitLab. 
✨ Experience with Git in a multi-team environment. 
✨ Familiarity with containers and containers-as-a-service systems, such as EKS. 
✨ Experience with log aggregation systems such as Grafana. 
✨ Experience with APM solutions and infrastructure monitoring solutions an asset. 
✨ Advanced English Level is required for this role, as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons. 
 
What to expect from our hiring process 
 
1️. Let’s chat about your experience!  
2. Impress our recruiters, and you’ll move on to a technical interview with our top developers.  
3. Nail that, and you’ll meet our client - your final step to joining our amazing team! 
 
🎯 At Nortal, we’re dedicated to solving complex business challenges through cutting-edge technology and we believe in the power of tailored solutions. Whether you are passionate about transforming businesses with Generative AI, building innovative software products, or implementing comprehensive enterprise platform solutions, we invite you to be part of our dynamic team! 

We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise.  

Let’s work together to shape the future of technology!  

🧑‍💻 Apply now!