Senior Software Engineer
👋 About Opus
Opus is the first training platform purpose-built for frontline teams. Our customers use Opus to reach a workforce that is multi-lingual, multi-generational, and away from a computer all day. We are a team of service industry veterans and technology professionals who are passionate about creating simple, accessible technology that helps businesses with a deskless workforce create a world where everyone has a good job.
Learn more about the problems we are solving for our customers here.
📈 Our traction
Trusted by hundreds of leading brands in hospitality and beyond
Tens of millions in revenue to date
Powering training for companies like Blaze Pizza, Smashburger, José Andrés Group, Salt & Straw, and many more
Training 10,000+ people every day, across 50+ global languages
👩💻 Our team
We keep our engineering team intentionally small and highly leveraged. Every engineer has outsized impact, and many of us have been building together for nearly a decade. Our average tenure is 3+ years, and we value depth of collaboration, craftsmanship, and making it fun.
🏙️ Where we work
Opus is a hybrid company headquartered in New York City. Some of us are in the office a few days a week, others are fully remote. We optimize for flexibility while making space for connection.
About the Role
As a Senior Software Engineer at Opus, you'll lead critical technical initiatives while mentoring other engineers and helping shape our engineering culture. You'll drive improvements that make our entire engineering team more effective while taking ownership of ambitious, ambiguous projects that directly impact our customers and technical foundation.
Unique Challenges
Opus serves tens of thousands of users every month across our web and mobile products. We must leverage the right technology in order to deliver a world-class experience to all users. Some challenges our team has had to solve are:
AI training generation (text and media) and AI chat with content
Auto-translate product copy and user generated content into 110+ global languages
Queueing system that processes millions of jobs per day
Complex domain modeling that enables fast delivery and long term flexibility
Full text search across thousands of documents
In-house tooling to accelerate developer workflows (MCP, agents)
Dynamic media experience to support broad range of devices and connection quality
As a Senior Engineer, you'll be at the forefront of solving these complex technical challenges while maintaining performance and accessibility across our diverse user base.
What You'll Do
Technical Leadership
Lead complex, ambiguous projects from conception to completion
Anticipate technical issues at the product and architectural level, implementing long-term solutions
Architect systems that will serve as foundations for years to come
Drive monitoring initiatives to improve stability, reliability, and durability across our platform
Make changes to engineering processes that improve quality of life for all engineers
Team Development
Mentor both junior and senior engineers, directly contributing to their professional growth
Foster a culture of feedback and continuous improvement
Collaborate closely with product, design, and other engineering teams
Balance speed with quality through tight feedback loops and strong observability practices
Product Ownership
Serve as a product owner for engineering initiatives
Participate in customer calls to better understand user needs
Think critically about both detailed product decisions and high-level direction
Regularly engage with end users to identify unsolved problems and opportunities
About You
Technical Expertise
Full Stack Excellence: You're comfortable working across our backend (Django, Postgres), web frontend (TypeScript, GraphQL, NextJS), and mobile app (Expo/React-Native) each day
Technical Vision: You can balance solving immediate customer problems while architecting for the future
Systems Thinking: You understand how various components interact and can design robust solutions
Quality Focus: You build systems that are observable, testable, and maintainable
Leadership & Autonomy
Impact Oriented: You have a proven track record of moving businesses forward
Deep Ownership: You take full responsibility for projects from whiteboard to production
Problem Solver: You find creative solutions to novel problems, leveraging resources like our technical advisor network
Initiative: You identify opportunities for improvement and drive implementation
Communication: You can clearly articulate technical concepts to both technical and non-technical audiences
Our Technology Stack
Django, Postgres, TypeScript, GraphQL, NextJS, Expo/React Native
Experience with our stack is valuable, but we value engineering fundamentals and adaptability above specific technologies