Senior Staff Site Reliability Engineer
Join Udemy. Help definethe future of learning.
Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.
Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.
Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.
Learn more about us on our company page.
Where we Work
Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.
About your skills
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Scope: You own the end to end development of systems by prioritizing work, understanding user requirements and understanding the tradeoffs between design decisions.
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Decision Making: You use critical thinking to follow a defined decision making process and consider multiple perspectives. Upon making a decision, you are clear in your communication and ensure everyone is aligned in execution.
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Coaching: You have strong coaching skills that allow you to actively listen and ask the kind of questions that will help you diagnose and effectively address issues.
About this role
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At Udemy the SRE team manages infrastructure from our CDN right back as far as Datastores. In between, we own load balancers, kubernetes clusters and CI/CD.
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We maintain and develop the tools that build our infrastructure such as Helm and Terraform.
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We run development environments to enable our dev teams to build and test changes quickly.
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We build tools to accommodate the needs of our internal customers using Python and Golang.
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We respond to incidents and drive standards of reliability across the organisation and work closely with development teams to ensure best practices.
What you’ll be doing
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You’ll be the lead on projects developing and improving our infrastructure and tooling working with our team and teams across the engineering department.
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You’ll act as a mentor to other engineers on the SRE team.
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You’ll champion SRE best practices.
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You’ll participate in an on-call rota.
What you’ll have
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Experience managing Kubernetes clusters and cloud environments.
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Experience using infrastructure as code tools to deploy infrastructure.
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Experience writing tools and applications using programming languages such as Python, Golang and Kotlin.
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Experience being on call.
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Experience working with a wide variety of engineering teams to guide them on best practices.
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Good communication skills and an ability to both share and receive feedback in a responsible manner.
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Extensive knowledge of cloud technologies. AWS is a particular advantage.
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Experience managing containerised workloads using Kubernetes in a production environment.
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Experience with programming languages such as Python, Golang and Kotlin.
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Experience with infrastructure as code tools such as Terraform and Helm
#LI-ST5
Why work here?
You’ll grow here.Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.
AI is real here.We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.
You’ll own your work.We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.
You’ll build with others.We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.
You’ll see your impact.What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?
Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together.
Our Benefits Start with U
Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
Information regarding data privacy is available within the Udemy Careers Privacy Notice.