Senior Technical Writer

As a Senior Technical Writer, you will own the end-to-end documentation for a specialized area of the SentinelOne platform, serving as the primary subject-matter expert to ensure absolute clarity and accuracy for both internal and external users. You will collaborate closely with Product Managers, Engineering, and cross-functional stakeholders to research, plan, and author customer-focused guidance for our cutting-edge cybersecurity and AI-driven capabilities. By leveraging AI tools to enhance content quality and usability, you will contribute to the Knowledge Base and other mission-critical deliverables, ensuring a consistent and world-class documentation experience across the entire platform.

What will you do?

• Support and collaborate with the product team, focusing on innovative cybersecurity solutions.
• Own documentation for one or more product areas in the SentinelOne platform, while becoming knowledgeable in many areas. Documentation includes Release Notes, Admin Guides, Knowledge Base articles, and UI text.
• Plan, research, and document features in a topic-based method. Research includes collaboration with Support, Development, QA, Product Management, and other teams, with a focus on self-learning through hands-on and independent study.
• Write according to our style guidelines to create customer-focused guidance for our highly-technical cybersecurity and AI products.
• Work with the product documentation team to create integrated, consistent information deliverables and to innovate for constant improvement.
• Work with a dynamic, international team on high-impact deliverables.

What skills and knowledge should you bring?

• 5+ years of professional experience as a technical writer. 
• Ability to learn quickly about technical subjects and apply knowledge to your work. 
• Ability to work well independently and as a team, with strong problem solving skills.
• Knowledge of technical writing methodologies and tooling.
• Careful attention to detail while also seeing the big picture. You ask good questions, identify ambiguities or gaps, and propose concrete documentation or product improvements.
• Excellent written and verbal communication skills that enable you to get the information you need and communicate it clearly.
• Experience creating documentation for cybersecurity, AI, or other highly technical subjects.
• Experience in a fast-paced environment with frequent releases
• Bachelor's Degree preferred in a related field.

Why Us? 

You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.

• Study Funds- SentinelOne contributes 7.5% over your base salary (no tax ceiling is applied), and employees contribute 2.5% of their base salary
• Pension fund- SentinelOne contributes to your pension fund according to local law. Pension contribution may vary based on the selected plan.
•  RSUs- 4 years vesting with 1-year cliff and then quarterly.
• Annual bonus (depending on the performance of the company) paid out in 2 cycles
• Employee Stock Purchase Plan- The plan enables employees to purchase SentinelOne stocks at discounted prices vs. market value. (the plan is subject to local taxation)
• Company time off and holidays
• Private medical insurance
• Meal allowance
• Home office allowance
• Hybrid work model- The possibility of working both from the office and working from home
• Parental Leave - Embracing a new child into the family is a unique moment for everyone! In support of that, we offer 20 weeks of fully paid leave for the birth parent and 12 weeks of paid leave for the non-birth parent
• Employee Assistance Program- Psychological sessions with certified therapists to help you overcome stress, personal and professional challenges
• Free Parking in our office building 
• Music Room fully equipped room
• Wellness- workout sessions and a wellness app